Team Leader

Metro Pub Co - BRA_302; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-known pub company in the United Kingdom is seeking a Team Leader to ensure high standards of service and customer satisfaction. Responsibilities include leading the team, resolving issues, and maintaining a safe and clean environment. The ideal candidate should demonstrate leadership qualities and a positive attitude. Offers competitive salary, career progression, and employee discounts.

Benefits

Competitive salary and pension contributions

Career progression opportunities

33% discount for you and 15% for loved ones

Free employee assistance program

50% discount at Greene King Inns

Referral bonus up to £1,500

Access to Wagestream

Retail discounts up to 30% off

Qualifications

• Ensuring every pint is poured perfectly.
• Delivering excellent service and welcoming customers.
• Adapt and think quickly during busy shifts.
• Maintain a positive and supportive team atmosphere.

Responsibilities

• Provide customers with a memorable experience.
• Depuise for management and resolve issues.
• Organize and coordinate the team during busy shifts.
• Ensure a safe and clean bar environment.

Skills

Attention to detail

Excellent service delivery

Quick thinking

Positive attitude

Team spirit

Job description

Social network you want to login/join with:

Job Title: Team Leader

As a Team Leader, you’ll lead by example, ensuring the team has everything they need to run the shift smoothly! You’ll maintain high standards and ensure our customers are satisfied.

Responsibilities

• Provide customers with a heartfelt and memorable experience every visit.
• Deputise for the management team and resolve any issues in their absence.
• Organise and coordinate the team during busy shifts to ensure smooth operations.
• Maintain a safe, legal, and clean bar environment, addressing issues promptly and safely.

Qualifications

• Attention to detail, ensuring every pint is poured perfectly.
• Be a role model in delivering excellent service and welcoming customers warmly.
• Ability to think quickly and adapt during busy shifts.
• Positive attitude and team spirit.

Additional Benefits

We reward hard work with:

• Competitive salary and pension contributions.
• Opportunities for career progression across our well-known brands, supported by training and development programs.
• 33% discount for you and 15% for loved ones on all our brands.
• Free employee assistance program for mental health, well-being, financial, and legal support.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
• Referral bonus of up to £1,500 for successful candidate referrals.
• Access to Wagestream to withdraw wages before payday.
• Retail discounts, including up to 30% off at Superdrug and exclusive deals with Three Mobile.