Team Leader

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About the Company

Anns Home Care is recruiting a full-time, as and when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will work as part of a team responsible for providing high-quality services to clients in their own homes by monitoring the quality of care. Flexibility to work unsociable hours if required is essential.

Anns Home Care is a family-run agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are at the heart of our operations, delivering frontline care to those in need. They work in the community, supporting elderly and vulnerable individuals with daily activities, helping them maintain independence.

If interested, please call Kelly or apply now. We will contact you if you meet our requirements.

Key Requirements

• Minimum of 3 years experience in healthcare
• NVQ level 2 qualification or higher
• Access to a car and a full driving license
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Ability to work independently and meet tight deadlines
• Empathy and understanding towards clients and their families
• Leadership, support, and supervision skills

Key Tasks and Duties

• Maintain high standards of care, professionalism, and presentation by example
• Supervise and participate in the delivery of care to meet clients' physical, social, intellectual, and emotional needs, ensuring dignity, choice, independence, and respect
• Promote best practice and accountability through spot checks and unplanned staff supervisions
• Monitor the quality of care provided to clients
• Prepare, implement, review, and update client care plans
• Maintain confidentiality at all times
• Uphold professional standards among carers and promote the company's values
• Keep accurate and confidential records in accordance with company policy
• Conduct risk assessments in clients' homes as needed
• Assist in implementing new care packages, ensuring timely placement and staff introduction
• Support in the induction and training of new care workers
• Provide reports on complaints, accidents, and incidents
• Assist in rota management and support the quality control program
• Undertake shift cover activities as required