Team Leader

Hobbycraft; Taunton; On-site; GBP 60,000 - 80,000; Full time

Job summary

Hobbycraft is seeking a Team Leader in Taunton to support management, drive sales, and provide exceptional customer service. Responsibilities include overseeing operations, coaching colleagues, and ensuring a positive shopping experience in a dynamic and creative environment. This role offers competitive pay, a variety of benefits, and opportunities for personal development.

Benefits

25% Discount Card

Generous holiday allowance

Creative work environment

Company pension contribution

Cycle to Work Scheme

Employee Support Programme

Training and development opportunities

Colleague social events

Qualifications

• Minimum 1 year retail experience; managerial or supervisory experience is advantageous.
• Passionate about craft and inspiring others.
• Enthusiastic, driven, and motivated.

Responsibilities

• Support management, drive sales, and deliver excellent customer service.
• Oversee operations including merchandising, goods in, warehouse, and duty management.
• Coordinate colleague workloads and coach new colleagues.

Skills

Retail Experience

Customer Service

Confident Communication

Flexibility

Job description

Social network you want to login/join with:

Salary - Rates of pay from £12.82ph to £13.22ph depending on store location

Hours of Work - 37.5 hours a week

About us

Working for us isn’t like working for any other retailer. We are a forward-thinking, diverse team committed to excellence. We pride ourselves on exceeding customer expectations and value our colleagues’ contributions.

About the Role

As a Team Leader at Hobbycraft, you will support management, drive sales, and deliver excellent customer service.

• Operate the till and handle transactions accurately
• Oversee operations including merchandising, goods in, warehouse, and duty management
• Support and coach new colleagues
• Coordinate colleague workloads

About you

• Minimum 1 year retail experience; managerial or supervisory experience is advantageous
• Passionate about craft and inspiring others
• Ability to learn and share product knowledge
• Enthusiastic, driven, and motivated
• Confident communication skills
• Flexible to meet business needs

Benefits at Hobbycraft

• Competitive pay above minimum wage
• 25% Discount Card
• Generous holiday allowance with increases each year
• Creative work environment
• Company pension contribution
• Cycle to Work Scheme
• Employee Support Programme
• Training and development opportunities
• Colleague social events

This job may close early due to high application volume.

We support applicants with disabilities. Please contact us for accommodation support during recruitment.

At Hobbycraft, we celebrate craftsmanship and diversity. We are an equal opportunity employer committed to inclusion and fair treatment for all colleagues and applicants.