Team Leader

greene king; Stourbridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Greene King as a Team Leader, where you'll lead a dedicated team to create memorable customer experiences. You'll ensure high operational standards and contribute to a vibrant pub environment, all while receiving competitive rewards, discounts, and career development opportunities.

Benefits

33% discount for you and 15% for loved ones

Free employee assistance program

Referral bonus of up to £1,500 for successful hires

Wagestream access to wages before payday

Retail discounts including up to 30% off at Superdrug

Qualifications

• Role model for excellent service and warm welcomes.
• Ability to adapt and think quickly in a fast-paced environment.

Responsibilities

• Lead the team during shifts to ensure smooth operations.
• Resolve issues and maintain a safe and clean bar environment.
• Provide memorable customer experiences and high service standards.

Skills

Attention to detail

Customer service

Team spirit

Job description

As a Team Leader, you’ll lead by example, ensuring the team has everything they need for a smooth shift. You’ll maintain high standards and keep our customers happy.

Company Description

Join Greene King pubs, community hubs where people come together. Our pubs are the heart of local areas, led by a local hero and a dedicated team, offering great food, drinks, and events.

Additional Information

We reward our team’s hard work with:

• A competitive salary, pension contributions, and career development opportunities across our brands.
• 33% discount for you and 15% for loved ones on all our brands.
• Free employee assistance program supporting mental health, well-being, financial, and legal needs.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
• Referral bonus of up to £1,500 for successful hires.
• Wagestream access to wages before payday.
• Retail discounts including up to 30% off at Superdrug and exclusive deals with Three Mobile.

Qualifications

As a Team Leader, you will…

• Provide memorable customer experiences.
• Deputise for management and resolve issues in their absence.
• Organise and coordinate the team during shifts.
• Ensure the bar is safe, legal, and clean, addressing issues promptly.

What you’ll bring…

• Attention to detail, ensuring perfect pours.
• A role model for great service and warm welcomes.
• Ability to think quickly and adapt.
• A positive attitude and team spirit.