Team Leader

Proper Locals - BRA_206; Stockport; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team as a Team Leader where you'll be at the forefront of providing exceptional customer experiences. This role involves leading your team effectively during busy shifts, ensuring smooth operations, and maintaining high service standards. With excellent growth opportunities and a range of employee benefits including discounts and support programs, you'll be part of a successful and rewarding environment.

Benefits

Competitive salary

Pension contributions

Career development opportunities

33% discount for employees

50% discount at Greene King Inns

Free employee assistance program

£1,500 referral bonus

Wagestream access

Retail discounts up to 30%

Qualifications

• Ability to provide a heartfelt customer experience.
• Experience in team coordination and shift management.
• Capable of making quick decisions under pressure.

Responsibilities

• Lead the team ensuring high service standards.
• Deputise for management and resolve issues.
• Maintain cleanliness and safety standards in the bar.

Skills

Attention to detail

Customer service

Team leadership

Adaptability

Job description

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Job Description

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure the team maintains high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs smoothly.
• Ensure the bar is always safe, legal, and clean, and address any issues promptly and safely.

What you’ll bring…

• A great eye for detail, making sure every pint is poured perfectly.
• Be a role model to the team in providing excellent service and a warm welcome to every customer.
• An ability to think quickly and adapt to challenges during a busy shift.
• A positive, can-do attitude and a team player mindset.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contributions, and:

• The opportunity to further your career across our well-known brands. As a leading apprenticeship provider, we offer training and development at all career levels.
• Discount of 33% for you and 15% for your loved ones on all our brands—enjoy your favorite food and drinks at a discount.
• Free employee assistance program—mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at Greene King Inns and hotels—enjoy a weekend away without breaking the bank.
• Refer a friend—know someone interested in a new role? When they are hired, you could earn up to £1,500!
• Wagestream—access your wages before payday for life's unexpected expenses.
• Retail discounts—up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.