Team Leader

Stonegate Group; St Albans; On-site; GBP 26,000 - 32,000; Full time

Job summary

Join the Blacksmith Arms as a Team Leader and play a vital role in guiding and supporting your team to deliver exceptional customer service. Enjoy a great working environment at a leading pub with fantastic perks, including employee discounts and flexible working arrangements.

Benefits

25% off food and drink via MiXR App

Online discounts through Stonegate Xtra Rewards

VIP entry to pubs and bars

Stonegate Hotel Discounts

Flexible working hours

David Lloyd Corporate Discount Rates

Discounted Dental Insurance

Wagestream for early wage access

Award-winning development programmes

Qualifications

• Must be at least 18 years old to work due to alcohol sales.
• Experience in a leadership role preferred.

Responsibilities

• Support, coach, and mentor your team.
• Ensure compliance and standards are maintained.
• Create a welcoming atmosphere for guests.

Skills

Coaching

Team Leadership

Customer Service

Job description

Location - Blacksmith Arms

Team Leader

We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at Blacksmith Arms. You’ll help guide and coach the team, making sure everyone works together to deliver the best service possible.

Can you…

• Support, coach, and mentor your team
• Support the management team and work together to create and deliver our vision
• Ensure standards and compliance are maintained
• Create a welcoming atmosphere for our guests

A Little Bit About Us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live, it’s on, and we are the place to watch it. A charming pub located in the centre of St Albans. The Blacksmith Arms is the perfect place to stop for our guests to enjoy a relaxing drink with its superb selection of cask ales, traditional ciders, and great food. We also offer weekly entertainment, which includes live music events. Our guests also enjoy the fantastic garden, which offers plenty of seating and outdoor TV screens, ensuring no one misses out on any of the sporting action.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Discounted Dental Insurance
• Wagestream – Early access to your earned wages
• Award-winning development programmes

To be considered for the Team Leader position at Blacksmith Arms, you must be at least 18 years old as it involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One, and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be put in place to assist you. Please contact Blacksmith Arms directly.