Team Leader

JR United Kingdom; Slough; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in home care services is seeking a dedicated Team Leader to join their dynamic team. This role involves overseeing the delivery of high-quality care to clients in their homes, ensuring their physical and emotional needs are met with dignity and respect. The ideal candidate will have a strong background in healthcare, excellent organizational skills, and the ability to lead and support a team. With a commitment to best practices and continuous improvement, this position offers a rewarding opportunity to make a significant impact in the lives of elderly and vulnerable individuals.

Qualifications

• Minimum of 3 years' experience in healthcare.
• NVQ Level 2 qualification or equivalent required.

Responsibilities

• Maintain high standards of care and professionalism.
• Monitor the quality of care and prepare client care plans.
• Support in inducting new care workers and training programs.

Skills

Healthcare Experience

Organizational Skills

Communication Skills

Leadership Skills

Empathy

Education

NVQ Level 2 or Equivalent

Job description

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About the Company

Anns Home Care is recruiting a Full-time, as and when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will work as part of a team responsible for providing high-quality care to clients in their own homes by monitoring the quality of care. Flexibility to work unsociable hours is required.

Anns Home Care is a family-run agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are at the heart of our operations, delivering front-line care to those in need. They provide support to elderly and vulnerable individuals, helping them live as independently as possible.

If interested, please call Kelly or apply now. We will contact you if you meet our requirements.

Key Requirements

• Minimum of 3 years' experience in healthcare
• NVQ Level 2 qualification or equivalent
• Access to a car and a full driving licence
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Ability to work independently and meet tight deadlines
• Empathy and understanding towards clients and their families
• Leadership, support, and supervision skills

Key Tasks and Duties

• Maintain high standards of care, professionalism, and presentation by example
• Participate in and supervise the delivery of care, ensuring clients' physical, social, intellectual, and emotional needs are met while respecting dignity, choice, and independence
• Promote best practices through spot checks and staff supervisions
• Monitor the quality of care provided to clients
• Prepare, implement, review, and update client care plans
• Maintain confidentiality at all times
• Uphold professional standards and company values
• Keep accurate and confidential records per company policy
• Conduct risk assessments in clients' homes as required
• Assist in implementing new care packages within two days of acceptance and introduce/shadow scheduled carers
• Support in inducting new care workers and training programs
• Provide reports on complaints, accidents, and incidents
• Assist in rota management and support scheduling activities
• Participate in the company's Quality Control program
• Undertake shift cover activities as needed