Team Leader

Southern Co-op; Shaftesbury; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

20% colleague discount

healthcare plans

employee assistance programme

generous shopping discounts

NEST pension

cycle-to-work scheme

colleague referral scheme

and much more.

Job summary

Southern Co-op in the United Kingdom is seeking a Team Leader to inspire the store team, deliver a great customer experience, and support the Store Manager in day-to-day operations.

The role covers the Post Office, Parcel Services, local suppliers, community programme, Too Good To Go and Home Delivery. You’ll lead by example, develop colleagues, and help the store grow while working 36 hours across 4 days, including mornings, evenings and weekends.

Qualifications

• Leadership experience preferred but not essential.
• Excellent communication and a customer-focused approach.
• Willingness to learn and receive full training.
• Ability to manage store operations and safety standards.

Responsibilities

• Support all aspects of store operations, including the Post Office and Home Delivery.
• Engage with and support the local community.
• Assist with day-to-day management and step in for Store Manager when required.
• Lead by example to deliver a consistently excellent customer experience.
• Develop colleagues to help them thrive and contribute to store growth.

Skills

Team leadership

Communication

Customer service

Training willingness

Store operations

Job description

We’re looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door.

This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you’re self-motivated, a great communicator, and ready to learn, we’ll provide full training and support to help you succeed.

What you’ll be doing…

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day-to-day management of the store, ensuring it’s safe, legal and running smoothly - and stepping up in the Store Manager’s absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive

This is a full-time position of 36 hours per week, worked over 4 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

*You may also be required to obtain a personal licence to sell alcohol — full training will be provided.*

At Southern Co-op, we’re not just another shop on the high street - we’re here for our communities. . Now, we’re looking for a Team Leader. who’ll be right there with the Store Manager, inspiring the team, creating a great experience, and making a real difference every day.

• 20% colleague discount
• healthcare plans
• employee assistance programme
• generous shopping discounts
• NEST pension
• cycle-to-work scheme
• colleague referral scheme
• and much more.

We want to put U in Southern Co-op — start your new career now.