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Team leader

Pets Corner UK

Royal Tunbridge Wells

On-site

GBP 24,000 - 30,000

Full time

10 days ago

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Job summary

Join Pets Corner, an award-winning family-run business, as an Assistant Manager. In this role, you'll deliver outstanding customer service while leading and developing a high-performing team. Enjoy extensive training, a generous staff discount, and the opportunity to make a real difference in our customers' lives, both human and pet.

Benefits

35% staff discount on accessories
25% staff discount on food
20% discount in Dogwood Salons
Continuous training and development
Bonus scheme for team members
Support for mental, physical, and emotional wellbeing
Provided shirts and jumpers

Qualifications

  • Genuine interest in Pets Corner vision and values.
  • Strong focus on team dynamics and customer relationships.
  • Drive for personal training and development.

Responsibilities

  • Deliver exceptional customer service and maximize sales.
  • Lead, train, and motivate the store team.
  • Maintain store presentation and manage inventory.

Skills

Communication
Team Leadership
Customer Service
Motivation
Sales Performance

Job description

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We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of an Assistant Manager:

  • Delivering exceptional customer service
  • Going ‘the extra mile’ for every customer
  • Recommending the right products or services for our Customers needs
  • Maximising sales and performance by identifying any improvements needed
  • Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
  • Maintaining our high standards with store and product presentation
  • Keeping up to date with pricing, promotions and merchandising
  • Key holding responsibilities, opening and closing of the store
  • Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses
  • Requirements of an Assistant Manager:

  • A genuine interest in the Pets Corner vision, our products and our values
  • Strong team focus with the ability to lead and motivate others
  • Excellent communication skills
  • A passion for excellent customer service
  • Willing to build strong relationships with our customers and their pets
  • A thirst for continued personal training and development
  • Willingness to learn and grow your knowledge
  • The drive and determination to work part of a busy team and under your own initiative
  • Benefits of becoming an Assistant Manager with Pets Corner:

  • 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
  • Continuous and extensive training and development
  • Bonus scheme for all members of our teams
  • Tools and support to help manage mental, physical and emotional wellbeing
  • Your Shirts and Jumpers will be provided
  • This role will involve heavy lifting.

    If you’re eager to get stuck in, want to enhance your career and make a real difference, discover your spot at Pets Corner and submit your application today.

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