Team leader

Pets Corner UK; Royal Tunbridge Wells; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join Pets Corner, an award-winning family-run business, as an Assistant Manager. In this role, you'll deliver outstanding customer service while leading and developing a high-performing team. Enjoy extensive training, a generous staff discount, and the opportunity to make a real difference in our customers' lives, both human and pet.

Benefits

35% staff discount on accessories

25% staff discount on food

20% discount in Dogwood Salons

Continuous training and development

Bonus scheme for team members

Support for mental, physical, and emotional wellbeing

Provided shirts and jumpers

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong focus on team dynamics and customer relationships.
• Drive for personal training and development.

Responsibilities

• Deliver exceptional customer service and maximize sales.
• Lead, train, and motivate the store team.
• Maintain store presentation and manage inventory.

Skills

Communication

Team Leadership

Customer Service

Motivation

Sales Performance

Job description

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We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of an Assistant Manager:

Delivering exceptional customer service

Going ‘the extra mile’ for every customer

Recommending the right products or services for our Customers needs

Maximising sales and performance by identifying any improvements needed

Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum

Maintaining our high standards with store and product presentation

Keeping up to date with pricing, promotions and merchandising

Key holding responsibilities, opening and closing of the store

Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of an Assistant Manager:

A genuine interest in the Pets Corner vision, our products and our values

Strong team focus with the ability to lead and motivate others

Excellent communication skills

A passion for excellent customer service

Willing to build strong relationships with our customers and their pets

A thirst for continued personal training and development

Willingness to learn and grow your knowledge

The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming an Assistant Manager with Pets Corner:

35% staff discount on accessories, 25% on food, 20% in Dogwood Salons

Continuous and extensive training and development

Bonus scheme for all members of our teams

Tools and support to help manage mental, physical and emotional wellbeing

Your Shirts and Jumpers will be provided

This role will involve heavy lifting.

If you’re eager to get stuck in, want to enhance your career and make a real difference, discover your spot at Pets Corner and submit your application today.