Team Leader

Greene King; Pirbright; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Discount of 33% for employees, 15% for friends

50% discount at Greene King Inns

Career development opportunities

Free employee assistance program

Wagestream access

Retail discounts up to 30%

Job summary

Greene King in Pirbright is seeking a Team Leader who will ensure operational excellence by leading the team, delivering outstanding customer service, and managing bar cleanliness and safety. The ideal candidate will have a keen attention to detail, a positive mindset, and the ability to remain composed during busy shifts. Greene King values their employees, offering competitive salaries and generous perks including discounts across their brands. Join us in providing memorable experiences in a dynamic pub atmosphere.

Qualifications

• Great eye for detail, ensuring perfect pour.
• Role model in customer service and warm welcomes.
• Ability to adapt to challenges during busy shifts.
• Positive attitude and teamwork spirit.

Responsibilities

• Provide customers with memorable experiences.
• Deputise for management and resolve issues.
• Organise team efficiently during busy shifts.
• Maintain a safe and clean bar environment.

Skills

Attention to detail

Customer service

Adaptability

Teamwork

Job description

Overview

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Company Description

Join us at Pub & Dining, a collection of outstanding pubs and inns amidst beautiful British surroundings, achieving the perfect balance between traditional character, charm, and authenticity. These qualities give Pub & Dining a timeless appeal that makes us a firm favourite for celebrating the moments that make life special.

Additional Information

We’re all about rewarding our team’s hard work, that’s why...

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Qualifications

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.