Team Leader

Southern Co-op; Ovingdean; On-site; GBP 22,000 - 28,000; Full time

Job summary

A community-focused retail organization is seeking a motivated Team Leader to drive store operations and inspire the team to deliver great customer experiences. The role offers flexibility with 36 hours per week across various shifts and provides comprehensive training. Benefits include a generous colleague discount, 31 days of annual leave, and various employee support programs.

Benefits

20% colleague discount

31 days of annual leave

Healthcare plans

Employee assistance programme

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Qualifications

• Previous experience in a similar position is great, but not essential.
• Ability to inspire and lead a team.
• Willingness to learn and engage with the community.

Responsibilities

• Support store operations, including Post Office and home delivery.
• Engage with and support the local community.
• Assist daily management of the store in the Store Manager's absence.
• Lead by example to ensure excellent customer experiences.
• Contribute to the growth by developing colleagues.

Skills

Communication

Flexibility

Self-motivation

Job description

We're looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door.

This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you're self-motivated, a great communicator, and ready to learn, we'll provide full training and support to help you succeed.

What you'll be doing...

-Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery

-Engaging with and supporting the local community

-Assisting with the day-to-day management of the store, ensuring it's safe, legal and running smoothly - and stepping up in the Store Manager's absence

-Leading by example and supporting your team to deliver a consistently excellent customer experience

-Contributing to the growth and success of the store by developing your colleagues and helping them thrive

This is a full-time position of 36 hours per week, worked over 4 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

*You may also be required to obtain a personal licence to sell alcohol — full training will be provided.*

At Southern Co-op, we're not just another shop on the high street - we're here for our communities. . Now, we're looking for a Team Leader. who'll be right there with the Store Manager, inspiring the team, creating a great experience, and making a real difference every day.

You'll have instant access to a huge selection of benefits, including 20% colleague discount, 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

We want to put U in Southern Co-op — start your new career now.