Team Leader

Greene King; Northwich; On-site; GBP 23,000 - 30,000; Full time

Job summary

A leading pub chain is looking for a Team Leader to ensure smooth operations and high customer satisfaction. You'll lead by example, guiding your team through busy shifts while maintaining high standards of service. Join a supportive workplace with competitive benefits and opportunities for growth.

Benefits

Competitive salary

Pension contribution

33% discount for self and 15% for friends

Career progression opportunities

Free employee assistance program

50% discount at Greene King Inns

Refer a friend bonus

Access wages early with Wagestream

Retail discounts

Qualifications

• Experience in customer service and team leadership.
• Ability to solve issues in management's absence.
• Positive and adaptable under pressure.

Responsibilities

• Lead the team to ensure smooth shifts and high standards.
• Deputize for management in their absence.
• Foster customer satisfaction and team spirit.

Skills

Customer Service

Team Coordination

Problem Solving

Attention to Detail

Adaptability

Job description

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Role Overview

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure high standards are maintained and our customers are kept happy.

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high. Our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by supporting causes that matter most to our customers.

Additional Benefits

We’re all about rewarding our team’s hard work, that’s why…

• You’ll receive a competitive salary, pension contribution, and more:
• Opportunities for career progression across our well-known brands, with training and development at all levels.
• Discount of 33% for you and 15% for loved ones on all our brands.
• Free employee assistance program supporting mental health, well-being, financial, and legal needs.
• Discount of 50% for you and 25% for loved ones at Greene King Inns and hotels.
• Refer a friend and earn up to £1,500 when they are hired.
• Access your wages early with Wagestream.
• Retail discounts including up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each time.
• Deputise for management and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts.
• Ensure the bar is safe, legal, and clean, addressing issues promptly and safely.

What you’ll bring…

• An eye for detail, ensuring every pint is perfect.
• A role model for excellent service and warm welcomes.
• The ability to think quickly and adapt during busy shifts.
• A positive attitude and team spirit.