Team Leader

Fenwick Limited; North East; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading department store group seeks a Warehouse Team Leader to support its Manager Academy 2025 program. This role is crucial for overseeing efficient packing and dispatch operations while maintaining safety and performance standards. The ideal candidate will thrive in a fast-paced environment, possess strong communication and logistics skills, and drive team engagement. Competitive salary post-training along with diverse employee benefits.

Benefits

25% Colleague Discount

28 days annual leave increasing each year

Birthday day off

Mental health support and wellness programs

Exclusive deals and cashback offers

Pension scheme

Qualifications

• Experience in a high-pressure environment is essential.
• Strong understanding of logistics and related technologies such as WMS & OMS.
• Commitment to customer service excellence.

Responsibilities

• Manage inbound/outbound docks and the packing process for smooth operations.
• Work closely with your team to enhance productivity and customer service levels.

Skills

Effective communication

Logistics knowledge

People management

Job description

We are excited to announce we have opportunities to join our Manager Academy 2025 as a Warehouse Team Leader, a development programme designed for people like you - looking to take their first step in managing people or accelerate their logistics management career!

If you're ready to take on a pivotal role in ensuring orders are accurately packed and dispatched on time, all while upholding our high Fenwick standards, we'd love to hear from you!

On completion of the 3 month Manager Academy, the rate of pay for this role will increase to £13.81 per hour.

About the role

As our Team Leader, you'll play a vital role in managing the inbound/outbound docks and packing process across your shift. Your focus will be on ensuring the smooth and efficient operation of this function while maintaining high standards of health and safety, housekeeping, and operational performance.

You'll work closely with your team to continuously enhance customer service levels and achieve productivity measures for each core process. Please note that this role involves shift work which may include working weekends.

About the candidate

We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey.

As well as these key characteristics, this role also requires some specific skills and experience to succeed…

• Experience working in a high-pressure and time-sensitive environment.
• Effective communication, influencing, and relationship-building skills.
• Strong understanding of logistics and warehouse technologies, including WMS & OMS.
• Ability to maintain operational standards during significant changes.
• Exceptional people management skills, fostering high levels of team engagement in a time-sensitive operational environment.
• Commitment to upholding customer service excellence.
• Operational knowledge of health and safety.
• A determination to ensure high levels of accuracy across key operational metrics.

When you join Fenwick, you'll receive;

• 25% Colleague Discount (across most areas)
• 28 days annual leave (increasing by 1 day each year to a maximum of 33 days)
• Birthday day - 1 additional day off in the month of your birthday
• WeCare a 24/7 online GP, mental health support service, get fit programme and more
• 'Perks*' a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
• Pension scheme

About Fenwick

Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed our customers' expectations, and we are always on the lookout for talent to join us.

We have 8 stores across the UK, differing in size and offering, specific to their local community. We are fortunate enough to say 4 of our stores also house our functional teams, allowing for a truly collaborative approach.

In 2018, we launched our first eCommerce website and have been building on this ever since, setting up our historic business for a multichannel future. With exciting growth plans ahead of us, this is indeed a place of innovation, excitement, and opportunity.