Team Leader

Card Factory; Newtownabbey; On-site; GBP 20,000 - 25,000; Part time

Job summary

A retail company in Newtownabbey is seeking a Team Leader to support the Store Manager and ensure a great customer experience. The ideal candidate will be proactive, positive, and have strong leadership skills to motivate the team. This role includes flexible hours and opportunities for personal growth within the company.

Responsibilities

• Support the Store Manager in running the store.
• Create great customer experiences and drive commercial success.
• Lead the team by example and maintain a positive atmosphere.
• Help others in their personal development and skills growth.

Skills

Good leadership skills

Positive attitude

Curiosity and eagerness to learn

Ability to listen and build a team

Flexibility and decisiveness

Care for people and team spirit

Job description

Overview

Location: Abbey Centre Shopping Centre

Contracted Hours Available: 16 hours - must be flexible to do days, nights and weekends. Previous experience is required.

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.

The day to day

You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the Card Factory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.

About You

What we’re looking for:

• Good leadership skills people want to follow—positive, proactive, and full of energy.
• You\'re curious by nature, always learning, and eager to see the bigger picture.
• You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
• Step up, stay flexible, and set the tone by getting things done.
• You’re fair, open to feedback, and thoughtful in how you make decisions.
• You genuinely care about people, support growth, and help create a positive team vibe.

Why join us

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At Card Factory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!