Team Leader

Harmonia Careers; Newton Poppleford; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading mental health charity in Newton Poppleford is hiring an experienced Team Leader to support individuals with mental health issues. The successful candidate will oversee team performance, manage resources, and coach team members to uphold high care standards. With a focus on recovery, this role is vital in promoting independent living skills. Applicants with experience in mental health or social care are encouraged to apply.

Qualifications

• Experience supporting individuals with mental health issues.
• Understanding recovery principles in daily practice.
• Proficient in assessing needs and implementing support plans.

Responsibilities

• Assign tasks and monitor team performance.
• Ensure adequate staffing to meet service needs.
• Coach and mentor team members.
• Assist with recruitment and onboarding of new staff.

Skills

Leadership skills

Understanding of recovery principles

Assessment and planning

Experience in Mental Health or Social Care

Job description

Overview

Rethink Mental Illness are hiring an experienced Team Leader to join our inspiring and friendly team at our Newton Poppleford - Sidmouth– Devon ECRS Service (CQC Recovery Service).

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. The service provides 24/7 support. As a Team Leader you will mostly work from Monday to Friday, with occasional weekend work. Our Sidmouth services provide housing-related support for people with high support needs. The purpose of the service is to enable people placed out of area to return to Devon and to support them in gaining the skills they need to live independently.

Key Duties and Responsibilities

• Work Allocation and Monitoring: Assign tasks and responsibilities within the team. Ensure that team members are meeting service objectives, while also planning and prioritising key tasks.
• Resource Management: Ensure adequate staffing levels to meet service outcomes.
• Role Modelling and Practice Guidance: Lead by example, demonstrating professional values and behaviours. Provide expertise and guidance to the team on issues related to best practices.
• Team Support and Development: Coach and mentor team members through individual and group supervision. Support team members' professional development within budgetary constraints.
• Recruitment and Induction: Assist with hiring new staff and volunteers. Lead their induction and onboarding into the service.
• Communication and Information Sharing: Ensure team members are informed about organisational updates and service developments.
• Quality Improvement: Work collaboratively with the team to improve service quality and seek innovative approaches.
• Administrative Responsibilities: Oversee administrative tasks, data collection, and reporting requirements. Ensure the quality and accuracy of data and information (RIS/RIVO systems, if applicable).

Essential Skills and Experience

This role demands strong leadership skills, particularly in managing a team within a care or mental health context. It requires a blend of practical experience, a deep understanding of recovery, and an ability to maintain high standards of care and service delivery.

• Experience in Mental Health or Social Care: Direct experience supporting individuals with mental health issues or working in a social care environment in a paid or voluntary role.
• Recovery Principles: A solid understanding of recovery principles and integrating them into daily practice.
• Assessment and Planning: Proficient in assessing individual needs and risks. Able to create, implement, and review personalised support and risk management plans.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through inclusion and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing this is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and to feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation

We have an ambition of becoming a truly anti-racist employer, campaigning organisation and service provider. In our efforts to influence policy and wider societal factors impacting on mental health we have set out in our Race Equality Action Plan. You can read more about our progress here. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Please see further details on our website. You can also follow us on Facebook / X / Instagram and LinkedIn to find out more about the work we do. If you have any questions about the position, please contact [e-mail].

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