Team Leader

Card Factory; Morecambe; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading retailer in the greeting cards sector is seeking a Team Leader for their Morecambe store. The successful candidate will enhance the customer experience and oversee store operations, collaborating closely with the Store Manager. This role presents an excellent opportunity for those passionate about retail management and customer service within a thriving company.

Benefits

25% colleague discount in-store and online

Save As You Earn scheme

Financial Wellbeing Support

Seasonal incentives

Opportunities for Retail Apprenticeships

Access to learning and development content

Discounted mobile plans

Discounts across UK retailers

Employee Assistance Programme

Qualifications

• Passionate about customer experience and operational excellence.
• Comfortable reviewing store performance data.
• Positive, forward-thinking approach.

Responsibilities

• Support the Store Manager in achieving commercial growth.
• Lead store teams ensuring standards and service are exceptional.
• Drive success and develop a customer-centric culture.

Skills

Leadership

Customer Service

Commercial Minded

Team Player

Job description

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Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this.

Job Introduction

Location: Morecambe

Contracted Hours Available: 12

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will support your Store Manager in their goals to deliver commercial growth and develop a team culture centered on the customer. You will lead the store teams, especially in the absence of the Store Manager, ensuring standards and service are exceptional every day.

The Ideal Candidate

• You will be as passionate about celebrating our customers’ life moments as we are.
• You are customer-centric with a passion for excellent service.
• You demonstrate good leadership skills.
• You have a positive, forward-thinking approach.
• You are comfortable reviewing store performance data.
• You are commercially minded.
• You are an engaging and enthusiastic team player.

Package Description

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy to become a true Omni-channel retailer, investing in our colleagues and creating opportunities in a fast-paced environment as part of our exciting journey.

We offer a wide range of benefits to support your well-being:

• 25% colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support, including Education Tools and Salary Advances
• Seasonal incentives
• Opportunities for Retail Apprenticeships
• Access to learning and development content
• Discounted mobile plans
• Discounts across UK retailers
• Employee Assistance Programme for mental, physical, and financial health

If this role matches your career aspirations, click apply now. We reserve the right to close the vacancy early once enough applications are received. Early application is advised. No agencies, please.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Retail Management

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