Team Leader

TJ Morris Ltd; Whitehaven; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave 28 days increasing to 33

Contributory pension

10% store discount

Flexible pay & wellbeing support

In-house training programmes

HB colleague benefits platform

Job summary

Home Bargains is part of TJ Morris Limited and is seeking a Store Team Leader for our Whitehaven store. You will guide colleagues, drive customer satisfaction and ensure smooth operations while achieving high standards and store targets.

Join a rapidly expanding team with extensive training, a contributory pension, generous annual leave, store discount and wellbeing benefits as part of your career development.

Qualifications

• Experience supervising others in a fast-moving retail or hospitality environment.
• Ability to train, inform and develop colleagues to meet high store standards.
• Strong customer-focused approach and communication skills.

Responsibilities

• Guide colleagues and ensure the team is well-trained and delivers high store standards.
• Prioritise customer satisfaction by identifying needs and maintaining a welcoming store.
• Drive store success by supporting daily performance goals and presentation.
• Experience supervising others in a fast-moving retail or hospitality environment.
• Demonstrate key competencies: prioritise/organise work, customer focus, effective communication, directing and supervising.

Skills

Retail leadership

Customer service

Job description

The following content displays a map of the jobs location - Preston Street, Whitehaven

Job Reference SL/ST/TL/Whitehaven/A306/1026/AS

Number of Positions

1

Contract Type

Full Time

Permanent

Working Hours

Up to 44 hours worked over any 5 days

Location

Preston Street, Whitehaven

Closing Date

19/10/2026

Job Category

Store Management

Package

Salary & Hours

• 44 hours per week

Employee Benefits

• Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Contributable company pension scheme
• 10%store discount at all our retail stores
• Stream - Access to flexible pay, financial wellbeing support, exclusive discounts, savings opportunities and much more
• Access to our in-house training programmes delivered face-to-face and through our online learning platforms
• MyHB colleague benefits platform with access to:
  • Discounts UK wide on retail, leisure, hospitality venues
  • Employee Assistance Programme with 24/7 confidential counselling and advice line
  • Low cost voluntary insured health cash plans and cancer cover

Job Introduction

Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.

As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.

Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.

Job Overview

• Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
• Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
• Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
• Experience supervising others in a fast-moving retail or hospitality environment
• Demonstrate the following competencies:
  • Prioritise and organise work
  • Customer focus
  • Communicate effectively
  • Direct and supervise work

About The Company

TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.

Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.

We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.