Team Leader

Europcar; Manchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company car

Uncapped commission

Holiday allowance

Pension & life insurance

Car parking on site

Cycle to work

Eye tests

Employee discounts

Job summary

Europcar Mobility Group is seeking a Team Leader at Manchester Airport to oversee frontline staff, coach performance, and drive branch profitability. The role focuses on relationship management, staff development, and achieving sales targets while maintaining excellent customer service.

Responsibilities include daily staff coaching, training, and accurate financial reporting; strong leadership is essential to building high-performing teams in a busy airport environment.

Qualifications

• A full, valid driving licence with a minimum of 4 years driving experience is required.
• Excellent communication skills with ability to build rapport across the organisation.
• Proven track record in frontline staff management and leadership.

Responsibilities

• Lead frontline staff and drive branch profitability.
• Manage staff performance, training and corrective action.
• Maximise incremental sales through effective coaching and development.
• Provide daily communications, recognition and direction to staff.

Skills

Leadership

Staff training

Coaching

Sales

Financial reporting

Budgeting

P&L management

Communication

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

## Team LeaderSolicitarremote type: Régimen de oficina totallocations: Manchestertime type: A tiempo completoposted on: Publicado hoyjob requisition id: JR114373**Europcar Mobility Group**At **Europcar Mobility Group**, our purpose is to help to change the way you move. We are guided by our core values: *We are happy to help*, *We embrace change*, *We take responsibility*, *We act with respect* and *We move as one*. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.**Job Description**We are looking for a Team Leader to join our team at Manchester AirportAs a Team Leader you will handle every aspect of client-interaction, from relationship management to the direct coaching of staff. This is an exciting opportunity to join a company experiencing growth that offers a great culture and excellent compensation including sales bonuses for achieving branch targets, a company car and additional benefits. **Benefits:*** Competitive Basic Salary* Provision of a fully electric company car with on site charging *(subject to availability)** Exceptional commission scheme - uncapped bonus potential with on target earnings at xx.* Starting on 6 weeks holiday (including bank holidays), increasing with length of service* Free on site car parking?* Pension and a life insurance scheme* Enhanced Maternity and Adoption Leave *(subject to service and earning qualifications)** Discounted car hire rates across our network* 20% discount on EE mobile phone contracts\** Discounted hotel rates through the Accor Group after 12 months service\** Cycle2Work\** Free annual eye tests* Confidential legal and support service through BUPA* Career progression and development*\*forms part of current non contractual benefit offering***Role Summary**Responsible for frontline staff training and development and overall profitability of a high volume branch. Primary responsibilities include but are not limited to the following:* Service based leadership* Staff training, development and corrective action* Sales and financial reporting**Responsibilities:*** Manage staff performance and build effective teams to achieve sales objectives* Maximise incremental sales through effective training and staff development* Daily communication with staff providing recognition and constructive redirection* Provide continuous training and education daily* Maintain accurate sales reports* Work closely with management and department leaders**Job Requirements:*** A full, valid clean driving licence, with a minimum of 4 years driving experience is required* Management of direct customer contact, employee relations, budget and P&L review* Ability to exercise sound judgment and make prudent decisions* Excellent communication skills with ability to build rapport across the organisation with peers, staff and management, both written and verbal* Strong team-oriented leadership skills and proven track record in a leadership role* Ability to attract, evaluate, coach, and advance staff to create an effective team* Working knowledge Microsoft Office, including Excel, Word, Power PointIf you believe you have what it takes to become a successful Team Leader within Europcar, then please apply today!*Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.*We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.