Team Leader

Old Moat; Manchester; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading housing service provider in Manchester is seeking a passionate Team Leader to manage the Inspections Team. The role entails delivering high-quality property inspection services across accommodations while ensuring compliance with housing legislation. Key responsibilities include managing a team, conducting inspections, and collaborating with internal teams to address the needs of homeless households.

Benefits

26 days annual leave plus bank holidays

Local government pension scheme

Enhanced parental leave

Access to discounts

Professional development opportunities

Paid volunteering leave

Qualifications

• Experience in managing property inspections and teams.
• Strong knowledge of housing legislation and related issues.
• Commitment to diversity and inclusion in service delivery.

Responsibilities

• Lead and manage a team for property inspections.
• Oversee compliance with HHSRS standards.
• Collaborate with internal teams to assist homeless households.
• Represent the service in public forums.

Skills

Property management

Inspecting properties

Team management

Communication skills

Analytical skills

Education

HHSRS qualification or willingness to achieve

Job description

About The Role

Working Hours: 35 Hours Per Week
Closing Date: 16 October 2025
Closing time: 11.59pm
Interview Method: Face to Face
This role is subject to 2 References - where possible we require 3 years' history

Qualification: HHSRS or willingness to work towards

Eessential Car Documentation- This post is a designated Essential Car User. Therefore, you must always hold a full valid driving licence and provide your own car for use at work. You will receive the Essential Car User Allowance.

We are seeking a passionate and experienced Team Leader to manage the Inspections Team, delivering a high-quality property inspection service across our dispersed accommodation and emergency hotel contracts.

Key Responsibilities

• Lead and manage a team delivering property inspections, ensuring compliance with the Housing Health & Safety Rating System (HHSRS).
• Oversee provider performance and ensure contractual obligations are met.
• Minimise voids and ensure properties are promptly brought up to standard.
• Collaborate with internal teams to support homeless households with complex needs.
• Deliver complex assessments and inspections with sensitivity and professionalism.
• Identify safeguarding risks and support investigations where necessary.
• Provide high-quality advice and support to service users and stakeholders.
• Maintain accurate records and contribute to performance monitoring and service improvement.
• Represent the service in forums and homeless action groups.
• Respond to complaints and enquiries from councillors, MPs, customers, and advocates.

About the Candidate

We would love to hear from you if you are a resilient and empathetic leader with a strong understanding of housing legislation and the challenges faced by homeless households.

• Proven experience in property management and inspection.
• HHSRS trained or willing to work towards qualification.
• Strong knowledge of the Homelessness Reduction Act, Housing Act, and Welfare/Housing Benefits system.
• Excellent communication, analytical, and strategic thinking skills.
• Ability to manage and motivate teams effectively.
• Experience in safeguarding and risk assessment.
• Commitment to diversity, equality, and inclusion.

Benefits we offer

• Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays.
• A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme.
• Enhanced parental and carers leave - Take advantage of our enhanced family leave options.
• Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+.
• Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive.
• A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do.
• Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave.

We’re a Disability Confident Employer, offering a workplace adjustment hub, Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network.

We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below

• Members of the Armed Forces members or veterans
• Current or former care leavers
• Have a disability or long-term condition
• If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme