Team Leader

Chef & Brewer - BRA_101; Maidstone; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality brand in Maidstone is seeking a Team Leader to ensure smooth operations and high customer satisfaction. You will lead a team, maintain service standards, and handle challenges during busy shifts. Candidates should possess strong leadership abilities and a positive attitude. This role offers competitive salary and ample benefits, including discounts and opportunities for career advancement.

Benefits

Competitive salary

Pension contributions

Career advancement opportunities

33% discount for you and 15% for loved ones

Free employee assistance program

50% discount at Greene King Inns and hotels

Referral bonus up to £1,500

Wagestream access to wages

Retail discounts up to 30%

Qualifications

• Proven ability to lead by example in delivering excellent service.
• Capacity to manage team dynamics during busy shifts.
• Experienced in maintaining high standards of service and safety.

Responsibilities

• Provide customers with a heartfelt and memorable experience.
• Act as a deputy for the management team in their absence.
• Organise and coordinate the team during busy shifts.
• Ensure a safe and clean bar environment.

Skills

Attention to detail

Excellent service delivery

Quick thinking

Positive attitude

Job description

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Job Title: Team Leader

As a Team Leader, you’ll lead by example, ensuring your team has everything they need to make the shift run smoothly. You’ll maintain high standards and ensure our customers are satisfied.

Responsibilities

• Provide customers with a heartfelt and memorable experience each time they visit.
• Act as a deputy for the management team and resolve issues in their absence.
• Organise and coordinate the team during busy shifts, ensuring smooth operations.
• Maintain a safe, legal, and clean bar environment, addressing issues promptly and safely.

Qualifications

• Attention to detail, ensuring every pint is poured perfectly.
• Lead by example in delivering excellent service and creating a welcoming atmosphere.
• Ability to think quickly and adapt to challenges during busy shifts.
• Positive attitude and team spirit.

Additional Benefits

We value our team’s hard work and offer:

• Competitive salary and pension contributions.
• Opportunities for career advancement across our well-known brands, with training and development at all levels.
• 33% discount for you and 15% for loved ones on all our brands.
• Free employee assistance program for mental health, well-being, financial, and legal support.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
• Referral bonus of up to £1,500 when you refer a friend who is hired.
• Wagestream access to your wages before payday.
• Retail discounts, including up to 30% off at Superdrug and exclusive deals with Three Mobile.