Team Leader

Cygnet; London; On-site; GBP 23,000 - 28,000; Full time

Job summary

Cygnet is looking for a dedicated Support Worker to lead a team in providing high-quality care to clients in a mental health setting. The role includes training staff, ensuring compliance, and empowering clients towards independence. Competitive salary and benefts offered, along with opportunities for further learning and flexible work arrangements.

Benefits

Opportunities for further learning

Flexible working with the opportunity for overtime

Regular coaching & appraisal

Employee discount savings

Cycle to Work scheme

Recruitment referrals

Qualifications

• Driven to make a real difference in people's lives.
• Excellent communicator and team player.
• Sensitive, intuitive, and able to create a stimulating environment.
• Passionate about empowering and supporting service user independence.

Responsibilities

• Lead a team of Support Workers and manage staffing levels.
• Ensure compliance with legal requirements and train new employees.
• Support clients with independent living skills and personal hygiene.

Skills

Communication

Team Work

Sensitivity

Energy

Positive Approach

Job description

• Ensure patients filing and documentation complies with legal requirements and company policies and procedures.
• Guides and trains Support Worker team in policies and procedures.
• Promote and ensure the good reputation of the Hospital. To maintain and demonstrate a positive attitudes towards clients, their families, staff, visitors and others.
• Support Clients who need assistance with independent living skills/ personal hygiene encouraging independence.
• Lead a team of Support Workers.
• Manage staffing levels for Support Workers.
• Undertake relevant hospital filing and documentation.
• To make sure all staff are correctly inducted and trained before supporting the individuals in our care
• Induct new employees on policies and procedures and refresh other Support Workers.
• To demonstrate non-discriminatory practice in all aspects of work.
• Carry out any levels of observation as directed by Nurse-in-charge.
• Under the supervision and guidance of trained Staff, care and report on the well being of Clients.
• Read care planning needs for Clients and complete written daily records as instructed by trained Staff.
• Carry out regular checks on Clients at intervals determined by trained Staff.
• To assist in ensuring quality targets are met in accordance with agreed standards.
• Offer enhanced care with a flexible learning approach for all the people in our care
• Assist with medical & welfare needs and report as required
• Safeguard

Why Cygnet? We’ll offer you…

• Opportunities for further learning with our excellent apprenticeship scheme
• Flexible working with the opportunity for overtime
• Regular coaching & appraisal
• Employee discount savings & “Cycle to Work” scheme
• Recruitment referrals

You are…

• Genuinely driven with a desire to make a real difference in people’s lives
• An excellent communicator & a good team player
• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
• Passionate about empowering & supporting service user independence
• Positive Approach
• Ability to undertake shift patterns

Successful candidates will be required to undergo an enhanced DBS check.

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

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Created on 25/06/2025 by TN United Kingdom