Team Leader

Greene King; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join Greene King as a Team Leader, where you'll lead a dedicated team in delivering outstanding customer experiences at a popular pub. In this role, you'll ensure the smooth functioning of shifts, manage service quality, and embody hospitality excellence. With career progression and a variety of perks, this is your chance to be a local hero in the heart of your community.

Benefits

Competitive salary and pension contributions

Training and career growth opportunities

33% discount for you and 15% for loved ones

Employee assistance program for well-being

50% discount at Greene King Inns and hotels

Up to £1,500 referral bonus

Early access to wages via Wagestream

Retail discounts including 30% off at Superdrug

Qualifications

• A positive attitude and quick thinking during busy shifts.
• Role model in service and hospitality.

Responsibilities

• Lead the team to ensure a smooth operation during shifts.
• Provide memorable experiences for customers.
• Organise and coordinate activities during busy periods.
• Ensure compliance with safety and cleanliness standards.

Skills

Attention to Detail

Team Spirit

Adaptability

Customer Service

Job description

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As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs like clockwork! You’ll ensure the team maintains high standards and that our customers are kept happy.

Join us at Greene King pubs, where we are a beacon for communities, bringing people together. Our community pubs are the heart of the local area, led by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a hub for events, delicious food, and social gatherings.

We’re all about rewarding our team’s hard work, that’s why…

• You’ll receive a competitive salary, pension contributions, and more.
• Opportunities to grow your career across our well-known brands, with training and development at all levels.
• Discounts of 33% for you and 15% for loved ones on all our brands.
• Free employee assistance program for mental health, well-being, financial, and legal support.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
• Refer a friend and earn up to £1,500 when they are placed.
• Access your wages early with Wagestream.
• Retail discounts including up to 30% off at Superdrug and exclusive deals with Three Mobile.

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience.
• Deputise for management and resolve issues in their absence.
• Organise and coordinate the team during busy shifts.
• Ensure the bar is safe, legal, and clean, addressing issues promptly.

What you’ll bring…

• A keen eye for detail, ensuring every pint is perfect.
• Be a role model in service and hospitality.
• Ability to think quickly and adapt during busy times.
• A positive attitude and team spirit.