Team Leader

Metro Pub Co - BRA_302; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A vibrant publican is seeking a dedicated Team Leader in London. You will ensure smooth shifts and outstanding customer service while leading a dynamic team. Offering competitive salary, discounts, and additional benefits, this role is perfect for those who thrive in a busy environment.

Benefits

Competitive salary

Pension contributions

Career development opportunities

33% discount for team

Free employee assistance program

50% discount at Greene King Inns

Referral bonus up to £1,500

Access wages early with Wagestream

Exclusive mobile discounts

Qualifications

• Lead by example in providing excellent service.
• Ability to think quickly and adapt during busy shifts.
• Maintain a positive attitude and foster team spirit.

Responsibilities

• Provide a heartfelt and memorable experience for customers.
• Deputise for the management team and resolve issues.
• Organise and coordinate the team during busy shifts.
• Maintain a safe and clean bar environment.

Skills

Attention to detail

Excellent service

Quick thinking

Positive attitude

Team spirit

Job description

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Job Title: Team Leader

As a Team Leader, you’ll lead by example, ensuring the team has everything they need to make the shift run smoothly. You’ll maintain high standards and ensure our customers are satisfied.

Responsibilities

• Provide customers with a heartfelt and memorable experience each time they visit.
• Deputise for the management team and resolve issues in their absence.
• Organise and coordinate the team during busy shifts to ensure smooth operation.
• Maintain a safe, legal, and clean bar environment, addressing issues promptly and safely.

Qualifications

• Attention to detail, ensuring every pint is poured perfectly.
• Lead by example in providing excellent service and welcoming customers.
• Ability to think quickly and adapt during busy shifts.
• Positive attitude and team spirit.

Additional Benefits

We reward our team’s hard work with:

• Competitive salary, pension contributions, and career development opportunities across our brands.
• 33% discount for you and 15% for loved ones on all our brands.
• Free employee assistance program for mental health, well-being, financial, and legal support.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
• Referral bonus of up to £1,500 when you refer a successful candidate.
• Access your wages early with Wagestream.
• Up to 30% off at Superdrug, exclusive mobile discounts, and more.