Team Leader

JR United Kingdom; Leicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in home care is seeking a dedicated Team Leader to oversee the delivery of high-quality services. This role involves leading a team of Care Assistants, ensuring that clients receive personalized care in their own homes. With a focus on maintaining high standards and promoting best practices, the Team Leader will play a crucial role in enhancing the quality of life for elderly and vulnerable individuals. If you are passionate about making a difference and have the experience and skills to lead a team effectively, this opportunity is perfect for you.

Qualifications

• Minimum of 3 years experience in healthcare.
• Educated to NVQ Level 2.

Responsibilities

• Maintain high standards of care and professionalism.
• Monitor the quality of care provided to clients.
• Support in the induction and training of new care workers.

Skills

Healthcare Experience

Organizational Skills

Communication Skills

Leadership Skills

Empathy

Education

NVQ Level 2

Job description

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About the Company: Anns Home Care is recruiting a Full-time, As-and-When Team Leader to join our busy Home Care Team in Belfast. The successful candidate will work as part of a team responsible for providing high-quality services to clients in their own homes by monitoring the quality of care. Flexibility to work unsociable hours if required is necessary.

Our Company, Anns Home Care, is a family-run agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are at the heart of our operations, providing frontline care to those in need. They work in the community, supporting elderly and vulnerable individuals with daily activities, helping them live as independently as possible.

If interested, please call Kelly or apply now. We will contact you if you meet our requirements.

Key Requirements

1. Minimum of 3 years experience in healthcare
2. Educated to NVQ Level 2
3. Access to a car and a full driving licence
4. Excellent organizational and time management skills
5. Strong communication and interpersonal skills
6. Ability to work independently and meet tight deadlines
7. Empathy and understanding towards clients and their families
8. Leadership, support, and supervision skills

Key Tasks and Duties

1. Maintain high standards of care, professionalism, and presentation by example
2. Participate in and supervise the delivery of care, ensuring clients' physical, social, intellectual, and emotional needs are met with dignity, choice, independence, and respect
3. Promote best practices through spot checks and unplanned supervision
4. Monitor the quality of care provided to clients
5. Prepare, implement, review, and update client care plans
6. Maintain confidentiality at all times
7. Uphold professional standards and promote company values
8. Keep accurate and confidential records according to company policy
9. Conduct risk assessments in clients' homes periodically
10. Assist in the implementation of new care packages and ensure timely placement and staff introduction
11. Support in the induction and training of new care workers
12. Provide reports on complaints, accidents, and incidents
13. Support rota management and participate in the company's quality control programs
14. Undertake shift cover activities as required