Team Leader

Creative Support Ltd; Lancashire; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Probationary bonus

Pension contributions

33 days annual leave

Enhanced DBS

Job summary

Creative Support Ltd is seeking an experienced Team Leader to supervise learning disabilities supported housing schemes and domiciliary services in Blackpool. You will lead a team, assess needs, and ensure person-centred support, safeguarding, and continuous improvement across services.

Role requires coordinating staff deployments, staff development, and quality standards while liaising with local multidisciplinary teams.

Qualifications

• Experience leading teams delivering learning disabilities services.
• Ability to coach, supervise, and manage performance.
• Strong safeguarding and person-centred support focus.

Responsibilities

• Lead and coordinate a team across housing schemes and domiciliary services.
• Oversee referrals, initial assessments, and co-produced support plans.
• Ensure safe, high-quality service delivery with clear KPIs and reviews.

Skills

Staff supervision

Coaching

Risk management

Person-centred care

Education

QCF Diploma in Health and Social Care

Job description

Closing Date: Thursday 17th September 2026

We are looking for an experienced Team Leader to join our dedicated team and help develop and coordinate our learning disabilities supported housing schemes and domiciliary services across Blackpool.

As a Team Leader, you will be at the forefront of our leadership team, ensuring the effective delivery and daily operational management of our services. You will be responsible for leading a team of staff, providing supervision, coaching, performance management, and support to staff, volunteers, and students. You will ensure the provision of person-centred support that enables individuals to maintain their independence, enhance their wellbeing, and enjoy opportunities for personal development.

Your role will include overseeing the deployment of staff to meet individual needs and preferences within available resources, identifying training needs (both mandatory and service-specific), and maintaining accurate records. You will respond to referrals, undertake initial assessments of need, and ensure all service users have co-produced support plans and designated Key Workers. Establishing clear goals and pathways towards greater independence for the people we support, you will organize regular person-centred reviews, putting each person’s views and journey at the heart of planning and decision-making.

Working closely with local multi-disciplinary teams and community-based agencies, you will provide holistic, wrap-around support. You will maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere. Facilitating service user engagement, involvement, and peer support, you will implement robust quality monitoring methods and provide key performance indicators, identifying and planning necessary actions.

This is a full-time role (37.5 hours per week). Hours are to worked flexibly to include evenings and weekends, according to the needs of the service.

You will provide exceptional customer care, proactively communicate with stakeholders about risk management and the welfare of the people we support. Your strong ethical duty of care and commitment to safeguarding vulnerable individuals will be at the core of your work.

Vacancy Reference Number: 93791

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Creative Support has a corporate commitment to enabling people with caring and family responsibilities to apply for senior roles, part time applicants will be considered for this role.

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care.

• Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.