Team Leader

Fenwick Limited; Kingston upon Thames; On-site; GBP 60,000 - 80,000; Full time

Job summary

Fenwick Limited invites ambitious candidates to join their Manager Academy as Team Leaders in Home or Menswear. This opportunity includes comprehensive team coaching and leadership skills development within a retail management context. Enjoy competitive pay, benefits, and a supportive environment as you grow with a leading family-owned department store group.

Benefits

25% colleague discount across most areas

28 days annual leave, increasing to 33 days

Birthday day off

WeCare services: online GP, mental health support

Pension scheme

Exclusive deals and cashback

Qualifications

• Ambitious individuals eager to build a career in retail.
• Passion for working with and coaching high-performing teams.
• Supervisory or management experience (desirable but not essential).

Responsibilities

• Support and develop your team of Sales Advisors.
• Inspire your team to deliver an exceptional customer experience.
• Play a key role in your team's success as a First Line Manager.

Skills

Effective verbal and written communication skills

Team coaching

Relationship building

Job description

We are excited to offer an opportunity to join our Manager Academy as a Home or Menswear Team Leader. This development programme is designed for individuals looking to take their first step into management or accelerate their retail management careers.

As a Team Leader, you will be a First Line Manager, playing a key role in your team's success and working closely with your sales manager. Your responsibilities include supporting and developing your team of Sales Advisors, being a strong presence on the shop floor, coaching, engaging, and embedding product knowledge. You will inspire your team to deliver an exceptional customer experience by leading an inclusive working environment. Upon completing the 3-month Manager Academy, the role's pay rate will increase to £14.76 per hour.

We are currently recruiting for two Team Leaders in the following departments:

• Home (37.5 hours per week)
• Menswear (37.5 hours per week)

Interested in our Manager Academy?

This programme offers a unique opportunity to develop your skills while working as a first-line manager within a premium multichannel retailer. The programme includes:

• Bite-sized blended learning
• Graduation ceremony
• Career growth opportunities
• Supportive colleagues

We offer a competitive salary and benefits, including:

• 25% colleague discount across most areas
• 28 days annual leave (including bank holidays), increasing by 1 day each year up to 33 days (pro-rata for part-time colleagues)
• Birthday day off
• WeCare services: online GP, mental health support, get fit programme, and more
• Perks: discounts, exclusive deals, cashback on a range of products and activities
• Pension scheme

What we look for in a candidate:

• Ambitious individuals eager to build a career in retail
• Passion for working with and coaching high-performing teams
• Supervisory or management experience (desirable but not essential)
• Effective verbal and written communication skills
• Warm, welcoming, and vibrant personality for building relationships with colleagues and customers

About Fenwick

Fenwick is the UK’s largest family-owned department store group with a rich heritage. We are investing in our future and have a diverse workforce of 2,000 employees across stores, support functions including Digital, Buying & Merchandising, IT, Finance, People, Customer Service, restaurants, and distribution centres. We are always seeking talented individuals to join our growing family and help us exceed customer expectations.