Team Leader

greene king; Hinckley; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading hospitality company as a Team Leader at Flaming Grill, where you will ensure a smooth-running team and maintain high customer service standards. Enjoy great employee perks, including career development opportunities, discounts, and support programs. We value your contribution and offer a vibrant work environment.

Benefits

Career development and training

Discount of 33% on all brands

Free employee assistance program

50% discount at Greene King Inns

Refer a friend bonus

Wagestream access to wages

Retail discounts up to 30%

Qualifications

• Ability to provide heartfelt customer experiences.
• Skills in organizing and coordinating team tasks.

Responsibilities

• Lead the team to ensure smooth shift operations.
• Deputize for management during their absence and resolve issues.

Skills

Attention to detail

Customer service

Team collaboration

Adaptability

Job description

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure the team maintains high standards and that our customers are kept happy.

Company Description

Join us at Flaming Grill, where we’re famous for flame-grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution, as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs smoothly.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.