Team Leader

Collateral Resources Inc.; Havant; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading coffee brand in Havant is looking for a Team Leader (Barista Maestro) to manage shifts, train new staff, and ensure exceptional service quality. The role requires leadership abilities and a passion for developing team skills. Competitive pay starting at £12.93 per hour, with opportunities for growth and included benefits like a pension scheme and discounts.

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

Pension matched up to 10%

Financial support fund

Qualifications

• Able to lead by example and maintain smooth operations.
• Experience in training and supervising team members.
• Strong customer service skills and attention to quality.

Responsibilities

• Oversee the smooth operation of team shifts.
• Train and accredit new Baristas.
• Maintain high standards and customer satisfaction.

Skills

Leadership

Training and development

Customer service

Attention to detail

Job description

Overview

Team Leader (Barista Maestro) at Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day. And as a Team Leader, you can too.

Starting pay £12.93 £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location).

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• And thats not all. Explore even more of our perks here: https://bit.ly/costaperks

Were passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we havent forgotten our roots. Thats where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What Youll Do

Being a Team Leader means so much more than leading (even though thats still pretty important). Its your chance to step up to the plate - which means youll be:

• Creating smooth shifts even in busy periods
• Training and accrediting new Baristas
• Stirring up success for yourself and your team
• Crafting new recipes to energise your team
• Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who You Are

Were interested in your unique ingredients:

• An example setter, someone we can put our trust in to keep everything running smoothly
• A leader, ready to take on new responsibilities within the team
• A learner, who can turn their knowledge into steaming hot ideas

When you apply, youll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the roles requirements. Dont worry there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email LNKD1_UKTJ