Team Leader

Greene King; Great Glen; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Career development opportunities

Discounts up to 50% on brands

Employee assistance program

Enhanced family-friendly policies

Wagestream access to wages

Retail discounts

Job summary

Greene King is looking for a passionate Team Leader in Great Glen to guide their team in delivering memorable customer service. You’ll ensure the team is well-supported, maintain high standards during busy shifts, and resolve any issues that arise.

With a great eye for detail and a positive attitude, you will make sure everything runs smoothly while fostering an atmosphere of teamwork. This role comes with competitive pay and numerous benefits for personal development.

Qualifications

• Great eye for detail and ensure perfect service.
• Ability to adapt and think on your feet during busy shifts.
• Positive attitude and strong teamwork.

Responsibilities

• Provide a memorable experience for customers.
• Deputise for management and resolve issues.
• Organise the team during busy shifts.
• Ensure the bar is safe and compliant.

Skills

Attention to detail

Customer service

Team coordination

Problem-solving

Adaptability

Job description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Company Description

Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcoming escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.

Rewards & Benefits

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – when they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What You’ll Bring

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.