Team leader

JR United Kingdom; Gloucester; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a dynamic team as a Team Leader in a global coffee brand, where your leadership will inspire and energize your colleagues. This role offers the chance to craft memorable experiences for customers while developing your skills in a supportive environment. With a focus on diversity and community, you'll help shape a culture that values every team member. Enjoy competitive pay and fantastic perks, including discounts and a matched pension scheme. If you're ready to take on new challenges and drive success, this opportunity is perfect for you.

Benefits

Coca-Cola share scheme

50% discount on food and drinks

Matched pension up to 10%

Financial Support Fund

Qualifications

• Proven experience in a leadership role within a fast-paced environment.
• Ability to train and mentor new team members effectively.

Responsibilities

• Lead and manage shifts, ensuring smooth operations.
• Train and accredit new Baristas to maintain high standards.

Skills

Team Leadership

Training and Development

Customer Service

Job description

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Team Leader - Gloucester, Hardwicke DT - 30 hours per week - permanent

Free parking on site

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

Why Costa?

Starting pay £12.93 – £13.93* per hour, rising with training to £13.43-£14.43 (depending on store location).

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• And much more. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work, where you can bring your real self into our mix. We support diversity, equity, and inclusion, and work with our teams to shape our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

Though a global brand, we haven't forgotten our roots. Our Costa Foundation and community initiatives help us change lives in coffee-growing communities and support local communities.

What you’ll do

Being a Team Leader is more than just leading—it’s about stepping up. Your responsibilities include:

• Creating smooth shifts even during busy periods
• Training and accrediting new Baristas
• Driving success for yourself and your team
• Crafting new recipes to energise your team
• Maintaining high standards, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique qualities:

• An example setter, someone we can trust to keep everything running smoothly
• A leader, ready to take on new responsibilities
• A learner, eager to turn knowledge into innovative ideas

For reasonable adjustments and queries, please contact [emailprotected]

*Pay rate applicable from 1st April 2025