Team Leader

The Rank Group; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading entertainment company in Glasgow seeks a Mecca Team Leader to create exceptional customer experiences. In this role, you will lead your team, manage shifts, and ensure a welcoming environment. The ideal candidate will possess strong leadership skills, a customer-first mindset, and the ability to inspire others. Competitive salary, paid breaks, and benefits including discounts and training opportunities are offered.

Benefits

Competitive salary

Paid breaks

Employee rewards platform

Pension and life assurance

Sick pay scheme

Access to mental health support

Funded apprenticeships

Responsibilities

• Creating unforgettable experiences for customers.
• Supporting and motivating the team to deliver exceptional service.
• Managing shifts and building strong team relationships.

Skills

Strong leadership skills

Customer-first mindset

Ability to engage and inspire

Organised and proactive

Job description

Job Description

• Competitive Salary - £13.06/ hour
• Real contracts from 8 to35 hours – no zero-hour contracts!
• Paid breaks
• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders
• Funded Apprenticeships and training for career development
• Uniform provided- Fantastic new design just launched in 2024

As a Mecca Team Leader, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.

Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.

Qualifications

• Strong leadership skills with a customer-first mindset
• Ability to engage and inspire your team
• Organised and proactive in a fast-paced environment