Team Leader

CrossReach; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A care organization in Glasgow seeks a Team Leader in Children's Services to oversee residential homes and support a team of Mentors. The role involves guiding care practices, mentoring staff, and ensuring effective support for children facing trauma. Candidates should have experience in care or education and hold relevant qualifications. The position offers a purpose-driven environment and strong benefits.

Benefits

Pension plan

Health cash plan

Family-friendly policies

Exclusive retail and leisure discounts

Qualifications

• Must be experienced in therapeutic approaches.
• Confident in modeling empathy and playfulness.
• Must hold or be working towards relevant qualifications.

Responsibilities

• Support residential homes alongside the Service Leader.
• Mentor and supervise staff, fostering their growth.
• Manage on-call responsibilities as required.

Skills

Experience in care or education

Understanding of attachment and trauma

Ability to lead with kindness and structure

Full UK manual driving licence

Education

SSSC-accepted qualifications (HNC and SVQ Level 3 in Social Care)

Job description

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Help shape brighter futures. Lead with care, compassion and purpose.

This isn’t just any leadership role. It’s one where you’ll help children and young people feel seen, heard and valued, perhaps for the first time in their lives.

At CrossReach, we’re proud of our longstanding commitment to relational, therapeutic care. As a Team Leader in our Children and Families Services, you’ll guide a small cluster of residential houses and support a dedicated team of Mentors to make each day safer, calmer and more hopeful for those in our care.

You’ll be based at Finniescroft Farm, with the flexibility to support other houses in the area, depending on where your leadership is most needed. This role is offered initially for a period of twelve months, although this could be extended due to the ongoing demand for our services.

Whether you’re planning staff rotas with care, supporting through challenging behaviour, or ensuring the right people are in the right place at the right time, your leadership will be the thread that holds it all together.

This role could be for you if you...

• Are experienced in care or education and passionate about therapeutic approaches
• Believe in including children and young people in decisions that affect them
• Can confidently model values like playfulness, curiosity and empathy (we use the PACE model in everyday practice)
• Understand attachment and relational trauma, and how positive adult relationships can help heal
• Know how to lead a team with kindness, clarity and structure
• Hold or are working towards the SSSC-accepted qualifications (HNC and SVQ Level 3 in Social Care)
• Must hold a full UK manual driving licence

What you’ll be doing:

• Supporting a cluster of 2 or 3 residential homes alongside your Service Leader
• Mentoring and supervising staff, encouraging their growth and resilience
• Being part of the on-call rota and providing out-of-hours support when needed
• Ensuring care and education plans are robust, person-centred and inclusive
• Keeping things running smoothly, from safeguarding and case management to rotas, budgets and reviews

Why this role matters:
The children and young people we support often come to us with experiences of exclusion, trauma or broken trust. Your leadership won't just shape a team. It will help shape a more stable, connected life for every child who walks through our doors.

If you’re ready to step into a role that is as demanding as it is meaningful, where faith, professionalism and purpose come together, we’d love to hear from you.

We also offer you a range of benefits that you would expect from an organisation that support others.

Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most.

But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you.

CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better.

Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances.

As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010.

This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration.

We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.
If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on [emailprotected]

Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage.

ADDITIONAL INFORMATION FOR CANDIDATES

• Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process here
• CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.
• Deadline: Posts close at midnight on the indicated date.
• Application Assistance: For help completing an application through Jobtrain, please click here
• Accessibility : To view our recruitment accessibility statement, please click here
• Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that “Jobtrian” and “CrossReach” are marked as safe email address. However, we will at times also call you or send you a text message.
• Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates.
• Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub here
• Amendments: Once you have submitted your application form, you will be unable to make any amendments.
• Further help - If you need any help at any stage, you can contact the Recruitment Team on [emailprotected]