Team Leader

Sedgwick; Glasgow; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join Sedgwick as a Team Leader in Glasgow and manage a dedicated team while fostering their development. You will be the central support for your team, ensuring high performance and engagement in a fast-paced environment. With access to top-tier training and benefits, this role provides a unique opportunity to shape the future of claims management.

Benefits

Self Invested Personal Pension Scheme (SIPP)

25 days holiday plus bank holidays

Flexible working options

Private healthcare plan

Life assurance

Employee assistance programme

Group Income Protection

Voluntary dental cover

Cycle to work scheme

Discounts on various products and services

Qualifications

• Previous experience managing a team of FNOL/claims handlers required.

Responsibilities

• Day-to-day management of a team and being a focal point for inquiries.
• Identifying and fulfilling training requirements.
• Driving colleague engagement and team performance.

Skills

Experience as a claims team leader

Excellent communication skills

Ability to cope with a fast-changing working environment

Willingness to undertake professional qualifications

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Team Leader

Job Location: Glasgow

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Team Leaders in Glasgow.

As a Team Leader, you’ll have responsibility for the day-to-day management of a team, including being a focal point for inquiries, identifying and fulfilling training requirements, driving colleague engagement and team performance. We’re looking for an enthusiastic leader who can motivate and support colleagues as well as train, develop, and appraise them.

We seek a dynamic individual who can balance the needs of the team with the demands of the business. If you thrive in a fast-paced environment and have a passion for developing others, this could be the perfect opportunity for you.

The skills you will have when you apply:

• Experience as a claims team leader: Previous experience managing a team of FNOL handlers/claims handlers is required for this role.
• Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.
• Ability to cope with a fast-changing working environment.
• Willingness to undertake professional qualifications: to support your development.

The skills that will be developed once working:

We will provide all the Sedgwick-specific training you need to thrive in this role.

What we’ll give you for this role:

Remuneration & more:

• Competitive salary taking into account skills, experience, and qualifications.
• A Self Invested Personal Pension Scheme (SIPP).
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from our office or your home.

Health & support:

• Private healthcare plan (including pre-existing conditions).
• Life assurance.
• Employee assistance programme for employee wellbeing.
• Group Income Protection.

Other benefits:

• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
• Discounts on various products and services.

This isn't just a position, it's a pivotal role in shaping our industry.

At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, role-specific training, and opportunities for formal education.

Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

As part of our commitment to you, we are proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation.

After the closing date, we will review all applications and may select some for an interview (virtual or in-person).

Sedgwick is an Equal Opportunity Employer.

The statements in this document are intended to describe the general nature and level of work performed by a colleague in this role. They are not exhaustive of all functions, duties, or variances. Sedgwick retains the discretion to modify duties as needed.