Team Leader

AXA UK; Glasgow; On-site; GBP 30,000 - 45,000; Full time

Job summary

AXA UK seeks a Team Leader in Glasgow to manage a team, ensuring performance and engagement. The role requires strong leadership and communication skills to support and develop team members in a fast-paced environment. Offered benefits include competitive remuneration, health care, and opportunities for professional growth.

Benefits

Competitive salary

Self Invested Personal Pension Scheme (SIPP)

25 days holiday plus bank holidays

Flexible working from office or home

Private healthcare plan

Life assurance

Employee assistance programme for wellbeing

Group Income Protection

Voluntary benefits

Discounts on various products and services

Qualifications

• Experience from a customer service office environment, not necessarily claims handling.
• Ability to explain complex details clearly and negotiate.
• Dynamic individual who can balance team and business needs.

Responsibilities

• Manage day-to-day operations of the team.
• Identify and fulfill training requirements.
• Drive colleague engagement and performance.

Skills

Experience as a team leader

Excellent communication skills

Ability to cope with fast changing working environment

Willingness to undertake professional qualifications

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Team Leader

Job Location: Glasgow

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Team Leaders in Glasgow.

As a Team Leader you’ll have responsibility for the day-to-day management of a team, including being a focal point for enquires, identifying and fulfilling training requirements, driving colleague engagement and team performance, so we're looking for an enthusiastic leader able to motivate and support colleagues as well as train, develop and appraise them.

We're looking for a dynamic individual who can balance the needs of the team with the demands of the business. If you thrive in a fast-paced environment and have a passion for developing others, this could be the perfect opportunity for you.

The skills you will have when you apply:

• Experience as a team leader: From a customer service office environment, not necessarily claims handling
• Excellent communication skills:You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.
• Ability to cope with fast changing working environment
• Willingness to undertake professional qualifications to support your development

The skills that will be developed once working:

• We will provide all the Sedgwick specific training you need to thrive in this role

What we’ll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Group Income Protection

Other benefits

• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we'd be a great match? Apply now –we want to hear from you.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwickis an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.