Team Leader

Mitie Group plc.; Gill's Fold; On-site; GBP 11,000 - 14,000; Part time

Job summary

Mitie Group plc. is seeking a part-time Team Leader for Russells Hall Hospital, Dudley (West Midlands). The role requires leading cleaning operations, coordinating staff rotas, and conducting audits to ensure service standards.

You will monitor compliance with health and safety rules and deliver targeted trainings to the team. The position is permanent, 15 hours per week, with a salary of £12,399.96 per annum.

Qualifications

• Leadership experience preferred; training available.
• Industrial/Healthcare cleaning experience preferred.
• Excellent communication across all levels.
• Ability to work independently and as part of a team.
• Adherence to schedules and proactive attitude.
• Knowledge of health and safety policies is desirable.

Responsibilities

• Produce audit improvement plans for the client.
• Attend regular cleaning technical and efficacy audits.
• Manage rota to ensure suitable cover and budgeted overtime.
• Oversee staff competency checks within designated zone.
• Escalate issues to management when needed.
• Deliver toolbox talks and uphold on-site regulations.
• Complete inspections and report issues to staff and managers.
• Monitor stocks and assist with ordering as directed by management.

Skills

Leadership

Communication

Teamwork

Time management

Health & safety

Flexibility

Job description

Job Title: Team Leader
Salary: £12,399.96 per annum
Hours: 15 per week
Contract: Permanent
Type of Employment: Part Time
Location: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England DY1 2HQ

Main Duties

• Responsible for producing audit improvement plans for the client.
• Attend regular cleaning technical and efficacy audits.
• Management of rota ensuring suitable cover in place and overtime/cover allocated within budget.
• Manage competency checks of staff within designated zone.
• Escalate appropriately to management any issues that may impact service.
• Demonstrate, with training, an understanding of contractual obligations to minimise deductions within payment
• Undertake Personal Development Reports (PDR) for Domestic Assistants setting objectives and managing their
• performance against these.
• Ensure staff are fully compliant with on-site regulations i.e uniform, smoking legislations, H&S.
• Manage all HR related issues to their staff including absence management, grievance and disciplinary issues etc.
• Working with the Cleaning Compliance Manager to ensure documentation and meetings are held in line with
• Mitie policy and Employment Law.
• Confidentially deliver agreed toolbox talks as and when required. This will cover a range of specialisms such as
• healthcare cleaning, health and safety, health and wellbeing.
• Complete inspections of areas, ensuring any issues are identified with the relevant staff members to avoid a
• repeat of the issue.
• Positive communication with all staff to promote a one team attitude.
• Identify trends when reviewing audits and compiling an internal action plan for implementation.
• Manage consumable and labour spend in line with budget as directed by the Cleaning Manager.
• Report any complaints in a professional and timely manner and support responses.
• Report accidents and near misses as per company and client procedure.
• Support staff with mandatory training achieving the agreed Mitie target as set.
• Maintain and keep up to date Mitie Site pack documentation.
• Build strong working relationships with ward and department leads with the allocated zone, acting as the first
• line of response for them when issues arise or assistance is needed.
• Support catering with the 24/7 menu if working within the required time.
• Checking and maintaining all areas to support line manager.
• Carry out cleaning monthly tasks in line with customers' requirements.
• Be willing and able to support operationally if resource levels fall below required need.
• Check all stock levels and report to manager & stores for ordering.
• Training for staff on all areas including terminal cleans and hygiene training.
• Carry out other reasonable requests from client and/or manager.

What we are looking for

• Leadership experience preferred although training will be given.
• Industrial/Healthcare Cleaning experience preferred.
• Ability to positively communicate at all levels.
• Ability to work on own and in a team.
• Ability to work to set schedules and on own initiative.
• Flexibility essential in workload and possibly hours if needed.
• Work both pro-actively and re-actively.
• Undertake variety of tasks that are within this role, both internal and external.
• Basic knowledge & understanding of health and safety policies.
• Implementation of H&S policies and procedures.
• Basic IT Skills.