Team Leader

Anonymous; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

Anonymous is seeking a senior manager to lead the support functions of the service, ensuring current best practices, policy compliance, and alignment with the service's financial plans. The role involves supervising the support services and maintaining up-to-date skills through ongoing training and development.

Key duties include developing relationships with the service manager, promoting an open and inclusive management culture, evaluating policies against goals and quality standards, managing

Job description

Main function of the job:

• To provide leadership to the support functions of the service.
• To provide support in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements, relevant regulations under the direction of the Manager, and within the financial plans agreed from time-to-time.
• To supervise the support services within the service in accordance with agreed standards.
• To maintain support skills at a current level, and undertake such training and development as may from time-to-time be required to maintain practices as up-to-date.

Supervisory responsibilities: To supervise the support functions within the service.

Main duties (not in any order of priority):

Management of the organisation:

1. Develop effective working relationships with the Manager of the service.
2. Support an open, positive and inclusive management culture.
3. Participate in the development of the service's policies.
4. Participate in the evaluation of the service against agreed organisational goals, as well as business and quality objectives.
5. Work to establish effective employer-employee relationships.
6. Minimise legal risks.
7. Participate in the maintenance of the service's management information systems.
8. Assist in the formulation and implementation of support policies and procedures.
9. Assist in the implementation and maintenance of the standards required by legislation related to the registration of the service.
10. Act within the service's budget based on the service's objectives and within the projected revenue.
11. Work in a cost-effective manner.
12. Be involved in the implementation and maintenance of the service's quality assurance programme.
13. Assist in the design and administration of an evaluation of the support standards and support service provision.
14. Systematically solve day-to-day problematical issues which arise.

Management of support Services:

1. Assist in the development of the philosophy, goals and objectives for the support practice.
2. Assist in the assessment of the effectiveness of support implementation and delivery.
3. Implement action to meet and maintain support standards.
4. Work in cooperation with members of multi-disciplinary health teams so as to maximise opportunities for Service User therapeutic support.
5. Ensure that Service User rights are protected.
6. Encourage a model of self-care and Service User rehabilitation.
7. Evaluate Care Plans.
8. Evaluate standards of support competence.

Professional Long Term support Leadership:

1. Encourage innovative methods for the delivery of support.
2. Encourage health promotion within support strategies.
3. Seek opportunities for personal and professional growth.
4. Promote a positive image for residency/services provided and employment within the service.

Management of the Human Resources:

1. Cooperate with the implementation, evaluation, orientation and induction of all new employees.
2. Assist individual staff members to develop in their roles and levels of compliance with agreed standards.
3. Support the implementation of the service's policies and procedures.
4. Support the effective resolution of team conflicts.
5. Support a work atmosphere which promotes a high quality of work life.
6. Support and maintain a culture of performance and excellence.

All employees are required by Section 7 of the Health and Safety at Work Act to take reasonable care of their own Health and Safety and that of others who may be affected by their acts or omissions.

To undertake any such additional duties that are reasonably commensurate with the level of this post.

This Job Description is not intended to be an exhaustive list but to indicate the main responsibilities of the post. It will be reviewed periodically to take into account changes and developments in service requirements. Any changes will be discussed fully with the post holder