Team Leader

Capita plc; England; Hybrid; GBP 29,000 - 34,000; Full time

Job summary

A leading recruitment solutions provider is seeking a Team Leader for their National Recruitment Centre. This role involves managing a team, driving performance, and ensuring an efficient recruitment process. The ideal candidate will have strong leadership and communication skills, with a proactive approach to challenges. This full-time position offers a hybrid work environment and a competitive salary package.

Benefits

Basic salary of £29,500

23 days' holiday rising to 27

Pension and life assurance

Volunteering day

Access to Employee Network Groups

Qualifications

• Proven leadership or people management experience is essential.
• Excellent communication skills in both verbal and written interactions.
• Proactive and self-motivated with a strong drive to get things done.

Responsibilities

• Manage and inspire a team of up to 15 Candidate Support Managers and Administrators.
• Establish clear, achievable goals for team performance.
• Oversee and refine recruitment processes to ensure efficiency.

Skills

Leadership experience

Excellent communication

Proactive and self-motivated

Problem-solving

Resilience

Adaptability

Job description

Shape the Future of Army Recruitment!

Join us at the heart of Army recruitment, where we're recruiting tomorrow's Army today.

We're looking for a Team Leader to join our vibrant team at the National Recruitment Centre (NRC). Reporting to the Operations Manager, you'll lead a dedicated group of Administrators and Candidate Support Managers, driving performance and ensuring a seamless recruitment experience.

• Full-time, permanent role - 37.5 hours per week
• Hybrid working - split between our Upavon, Wiltshire office and your home

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

What you'll be doing

• lead with impact - manage and inspire a team of up to 15 Candidate Support Managers and Administrators, taking full ownership of their performance and driving plans that deliver real results
• set the standard - establish clear, achievable goals and behavioural expectations, regularly review progress, and tackle performance challenges with confidence and care - including delivering meaningful appraisals
• empower and energise - foster an inclusive team culture where development is encouraged, and success - both individual and collective - is celebrated
• keep things running smoothly - oversee and refine processes to ensure everything is on track and operating efficiently
• stay connected - participate in regular Manager meetings to share insights, align on goals, and contribute to continuous improvement

What we're looking for

Essential Skills:

• proven leadership or people management experience
• proactive and self-motivated, with a natural drive to get things done
• excellent communicator, confident in both verbal and written interactions
• comfortable taking the lead and using initiative to solve problems and drive progress
• resilient and determined, with a strong sense of purpose
• adaptable and open to change in a fast-paced environment

Desirable Skills:

• understanding of Army Careers adds valuable context

About Recruiting Partnering Project (RPP):

At Capita Recruiting Partnering Project, we're transforming the British Army's recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.

Please visit the below link for further information;

Recruitment Partnership Project | Capita

What's in it for you?

• A basic salary of 29,500
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Hybrid role working between your home location and our offices in Upavon, Wiltshire

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always Fearless innovation Achieve together Everyone is valued

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email [e-mail] or call 07784 237318 and we'll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [e-mail]