Team Leader

Greeneking; Ellesmere Port; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Career development

Employee discounts

Wagestream access

Refer a friend bonus

Mental health support

Maternity/paternity policy

Greene King Inns discounts

Discretionary benefits

Job summary

Greeneking in Ellesmere Port is seeking a proactive Team Leader to drive a busy shift and set the standard for service. You will lead by example, ensure every team member has what they need, and keep customers happy with a heartfelt experience.

You will deputise for management, coordinate the team during peak periods, keep the bar safe, legal, and clean, and respond quickly to issues. In return, you’ll enjoy a competitive salary, a pension contribution, and a range of brand discounts and

Qualifications

• Experience leading a team during shifts.
• Ability to maintain high standards of service.
• Strong communication and people skills.

Responsibilities

• Lead by example to ensure the shift runs smoothly.
• Provide customers with a memorable experience every visit.
• Deputise for management and resolve issues during absence.
• Ensure the bar is safe, legal and clean at all times.

Skills

Eye for detail

Role model service

Adaptability

Positive attitude

English proficiency

Job description

As a Team Leader, you'll lead by example, making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.

As a Team Leader, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you'll bring...

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

We're all about rewarding our team's hard work, that's why...

You'll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.