Team Leader

Revolution (The Revel Collective); East Midlands, Leicester; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic and fun-focused team as a Team Leader, where your leadership will enhance guest experiences and foster team development. This role is pivotal in ensuring brand standards are met while creating memorable moments for guests. With opportunities for career growth and access to a Management Academy, you'll be equipped to progress within the company. The environment is vibrant and inclusive, perfect for individuals who thrive on creativity and teamwork. If you're passionate about hospitality and eager to make a difference, this is the place for you!

Benefits

50% discount in all venues

Career growth opportunities

Employee Assistance Programme

On demand pay

Enhanced maternity & paternity pay

Long service awards

Team incentives

Social events

Qualifications

• Proven experience in team leadership and guest service roles.
• Ability to provide feedback and coach team members effectively.

Responsibilities

• Lead and motivate the team to deliver exceptional guest experiences.
• Provide recognition and developmental feedback to team members.

Skills

Team Leadership

Guest Experience Management

Coaching and Development

Communication Skills

Education

High School Diploma

Management Training

Job description

Team Leader - Revolution

Salary:

We are looking for a proactive and energetic Team Leader to join the team. As a Team Leader, you'll hold an important role in the Management Structure, owning the guest experience within your venue and coordinating the team to deliver an exceptional experience to our guests. You'll ensure that we are set up for success and be responsible for upholding brand standards and in delivering our purpose – To create fun and memorable experiences for our teams and guests!

In this role, you'll provide recognition to your team when they're doing well, and give developmental feedback to resolve performance gaps. You'll be a supportive coach, motivator, and professional when interacting with the team, and help them understand the value of their contribution towards our goals. As a Team Leader, you can progress onto Duty Management and will have access to enroll in our Management Academy course: a development programme to train and coach Team Leaders and prepare them for Assistant Manager roles.

What’s in it for you?

• 50% discount in all RBG venues across the UK
• Career growth opportunities and training & development across every role
• Plenty of employee benefits, including financial, wellbeing and mental health support through access to our Employee Assistance Programme
• On demand pay, so you can access your wages early if you need help before payday
• Enhanced maternity & paternity pay
• Long service awards, including a week's extra holiday, a 4 week paid sabbatical and personalised gifts
• Team incentives and social events

A little bit about us…

FUN drives everything we do! From crafting cool cocktails to innovative flavours of our Handcrafted Vodka, we’re all about creating unforgettable experiences. Whether our guests are joining us for our famous cocktail masterclasses or themed events, bottomless brunches or afternoon teas, intimate meals for two or full venue hires, we’ve got it covered! Our parties are legendary and we can’t wait to make memories with you, so come join the fun!

Our Purpose, Vision, and Values:

• We create fun and memorable experiences with our teams and our guests.
• The place where everyone wants to be.
• Fun, Ambition, Integrity, Recognition.

If you are guest-focused and passionate about living our values, we want to hear from you! Our experiences are unique, and so are our people. Bring personality and a willingness to learn, and we’ll give you what you need to thrive. We provide opportunities for growth and development across our brands through upskilling sessions, training courses, and on-the-job learning.

As an Equal Opportunities employer, we take pride in our teams being truly inclusive and diverse, and encourage individuals from all backgrounds to apply!

Job Reference: RL1279066LeiTL