Team Leader

Home Bargains; Cross Hands; On-site; GBP 31,000; Full time

Job summary

A leading discount retailer is seeking a Store Team Leader in Cross Hands. In this role, you will enhance customer satisfaction, drive store success by meeting performance targets, and ensure an exceptional retail experience. You'll collaborate with management to train your team and create a positive store environment. Attractive benefits include annual leave, pension scheme, and employee discount.

Benefits

28 days of annual leave

Pension scheme

10% store discount

Death in Service Benefit

Access to in-house training

Qualifications

• Experience supervising others in a fast-moving retail or hospitality environment.

Responsibilities

• Collaborate with the store management to ensure team training and performance.
• Identify customer service needs and ensure outstanding service.
• Support execution of daily performance goals and store presentation.

Skills

Prioritise and organise work

Customer focus

Communicate effectively

Direct and supervise work

Job description

Guide Our Colleagues - Collaborate with the store management team to ensure your team is well-trained, informed, and capable of delivering the high store standards our customers expect.

Prioritise Customer Satisfaction - Work closely with your management colleagues to identify customer service needs, communicate these priorities to the team, and ensure all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.

Drive Store Success - Understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.

Experience supervising others in a fast-moving retail or hospitality environment.

Demonstrate the following competencies:

• Prioritise and organise work
• Customer focus
• Communicate effectively
• Direct and supervise work

Welcome to Home Bargains, where exciting opportunities await in our dynamic retail management environment. As a rapidly growing company, there are always opportunities for passionate individuals to join us, lead our teams to success, and be part of our thriving retail community.

As a Store Team Leader, you are essential in providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure smooth store operations, colleague development, and customer satisfaction.

About us: TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at low prices on the UK high street. Founded in Liverpool, we now operate over 600 stores, serving more than 5 million customers weekly. We plan to expand to 1,000 stores across the UK, opening nearly one new store every weekend.

Our management structure offers clear career progression and personal development opportunities. Join us on this exciting journey and contribute to the continued success of Home Bargains.

Package & Hours

• £30,887 FTE
• 44 hours per week

Employee Benefits

• Full-time employees receive 28 days of annual leave (including bank holidays), increasing to 33 days after 5 years of service. Part-time or alternative arrangements are pro-rated.
• Contributable company pension scheme
• 10% store discount
• Death in Service Benefit
• Long service recognition
• Access to in-house training programs and online learning platforms
• MyHB colleague benefits platform, offering discounts, Employee Assistance Programme, and low-cost health cover