Team Leader

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About the Company

Anns Home Care is recruiting a full-time, as and when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will be responsible for overseeing the provision of high-quality care to clients in their own homes by monitoring care standards. Flexibility to work unsociable hours if required is essential.

Anns Home Care is a family-run agency with 25 years of experience in delivering and managing home care services. Our care assistants are at the heart of what we do, providing frontline care to elderly and vulnerable individuals, helping them maintain independence.

How to Apply

If interested, please call Kelly or apply now. We will contact you if you meet our requirements.

Key Requirements

• Minimum of 3 years' experience in healthcare
• NVQ Level 2 qualification or equivalent
• Access to a car and a full driving licence
• Excellent organisational and time management skills
• Strong communication and interpersonal skills
• Ability to work independently and meet tight deadlines
• Empathy and understanding towards clients and their families
• Leadership, support, and supervision skills

Key Tasks and Duties

• Maintain high standards of care, professionalism, and presentation by example
• Supervise and participate in the delivery of care to meet clients' physical, social, intellectual, and emotional needs, respecting dignity, choice, and independence
• Promote best practices and accountability through spot checks and staff supervisions
• Monitor the quality of care delivered to clients
• Prepare, implement, review, and update client care plans
• Maintain confidentiality at all times
• Uphold professional standards among carers and promote company values
• Keep accurate, confidential records in accordance with company policy
• Conduct risk assessments in clients' homes as required
• Assist in implementing new care packages and ensuring timely placement of care plans
• Support in the induction and training of new care workers
• Provide reports on complaints, accidents, and incidents
• Assist in rota management and support scheduling activities
• Participate in the company's Quality Control programme
• Undertake shift cover activities as needed