Team Leader

Heart of England Cooperative Society; Coventry; On-site; GBP 60,000 - 80,000; Part time

Job summary

A reputable local cooperative in Coventry seeks a Team Leader for their Convenience Food Store. This part-time role involves leading the store team, ensuring excellent customer service, and supporting community projects. Candidates should have proven leadership experience and a passion for retail. Competitive salary starting at £12.39 per hour, with benefits including staff discounts and training opportunities.

Benefits

Competitive salary

Staff discounts

Increased holiday entitlement

Generous pension contribution

Structured training plan

Qualifications

• Proven leadership experience in a retail environment.
• Passion for convenience retail.

Responsibilities

• Support the running of the store and help lead the team on a day-to-day basis.
• Motivate and develop colleagues, acting as a role model.
• Work closely with the Store Manager to ensure all areas of the store are well managed.
• Deliver outstanding customer service and maintain high store standards.
• Support in projects within local communities as required.

Skills

Team leadership

Customer service

Motivation skills

Communication

Job description

Overview

We are looking for a Team Leader to join Heart of England Cooperative Society at our Earlsdon, Coventry Convenience Food Store on a permanent, part-time contract for 16 hours per week.

As a Team Leader within the Society, you will step up into a position of responsibility, supporting in the running of the store and an integral part of motivating and driving the team. You will work closely with the Store Manager to ensure all areas of the store are taken care of, and act as a role model to the rest of the team in championing the Society's Mantra and behaviours. You will focus on delivering excellent customer service and may support projects within our local communities.

Responsibilities

• Support the running of the store and help lead the team on a day-to-day basis.
• Motivate and develop colleagues, acting as a role model in line with the Society’s values and behaviours.
• Work closely with the Store Manager to ensure all areas of the store are well managed.
• Deliver outstanding customer service and maintain high store standards.
• Support in projects within local communities as required.

Qualifications & Experience

• Proven yourself as a leader before and have a passion for convenience retail.

Rewards & Benefits

• Competitive salary of £12.39 per hour, rising to £13 after successful probation.
• Staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop Travel.
• Holiday entitlement increases with service and a generous pension contribution.
• Structured training plan to develop your career toward Team Leader or Store Manager roles.