Team Leader

JR United Kingdom; Colchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dedicated team in a family-run agency with over 25 years of experience in home care. As a Team Leader, you will play a crucial role in ensuring high-quality care for clients in their homes. This position requires strong leadership and organizational skills, along with a commitment to client satisfaction. You will oversee care delivery, maintain professional standards, and support the development of new care workers. If you are passionate about making a difference in the lives of elderly and vulnerable individuals, this is the perfect opportunity for you.

Qualifications

• Minimum of 3 years experience in healthcare.
• NVQ Level 2 qualification or higher required.

Responsibilities

• Maintain high standards of care and professionalism.
• Monitor quality of care and prepare client care plans.
• Support training of new care workers.

Skills

Healthcare Experience

Organizational Skills

Communication Skills

Leadership Skills

Empathy

Education

NVQ Level 2 or higher

Job description

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About the Company

Anns Home Care is recruiting a full-time, as-and-when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will be responsible for monitoring the quality of care provided to clients in their own homes, ensuring high standards and client satisfaction. Flexibility to work unsociable hours if required is essential.

Anns Home Care is a family-run agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are at the heart of our operations, providing frontline care to elderly and vulnerable individuals, supporting their independence and daily activities.

If interested, please call Kelly or apply now. We will contact you if you meet our requirements.

Key Requirements

• Minimum of 3 years experience in healthcare
• NVQ Level 2 qualification or higher
• Access to a car and full driving license
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Ability to work independently and meet deadlines
• Empathy and understanding towards clients and their families
• Leadership, support, and supervision skills

Key Tasks and Duties

• Maintain high standards of care, professionalism, and presentation by example
• Participate in and supervise care delivery to meet clients' physical, social, intellectual, and emotional needs, respecting dignity and independence
• Promote best practice through spot checks and staff supervisions
• Monitor the quality of care delivered
• Prepare, implement, review, and update client care plans
• Maintain confidentiality at all times
• Uphold professional standards among carers and promote company values
• Keep accurate and confidential records per company policy
• Conduct risk assessments in clients' homes periodically
• Assist in implementing new care packages and ensure timely placement of care plans
• Support induction and training of new care workers
• Provide reports on complaints, accidents, and incidents
• Support rota management and scheduling activities
• Participate in the company's Quality Control program
• Undertake shift cover activities as needed