Team Leader

Social Pub And Kitchen - Stonegate Group; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A major pub operator in the City of London is seeking a Team Leader for The Roundabout. The ideal candidate will support and motivate the team to ensure a fantastic experience for guests. Responsibilities include coaching staff and maintaining service standards. A passion for customer service and the ability to create a welcoming atmosphere is essential. Benefits include discounts and flexible working options.

Benefits

25% off food and drink across managed pubs

Online discounts portal

VIP entry to pubs

Hotel discounts

Flexible working

Corporate discount rates

Discounted dental insurance

Early access to earned wages

Award-winning development programmes

Qualifications

• At least 18 years old due to alcohol sale responsibilities.
• Experienced in supporting and coaching a team.
• Ability to maintain standards and compliance.

Responsibilities

• Guide and coach your team to deliver exceptional service.
• Create a welcoming atmosphere for guests.
• Support the management team in delivering the venue's vision.

Skills

Coaching and mentoring

Team motivation

Customer service

Job description

Location - The Roundabout

Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, with well-loved brands like Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at The Roundabout. You’ll help guide and coach the team, making sure everyone works together to deliver the best service possible.

Can you…

• Support, coach and mentor your team
• Support the management team and work together to create and deliver our vision
• Ensure standards and compliance are maintained
• Create a welcoming atmosphere for our guests

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport.

The Roundabout Old Street is a short distance away from Old Street station. Our multitude of HD screens show every minute of all the best in sporting action, and with a premier menu of juicy burgers, pizzas and sharers, we're the favourite venue for meeting up and soaking in that match-day atmosphere.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Team Leader position at The Roundabout you must be at least 18 years old as it involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Roundabout directly.