Team Leader

Hungry Horse - BRA_104; Cambridge; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hospitality brand is seeking a Team Leader in Cambridge. You will ensure high standards for service and manage team efficiency during busy shifts, creating memorable experiences for our customers. This role offers opportunities for progression, competitive salary, and employee benefits including discounts and mental health support.

Benefits

Opportunities for career progression

33% discount for you and 15% for loved ones

Free employee assistance program

50% discount at Greene King Inns

Refer a friend bonus

Wagestream access to wages

Retail discounts

Qualifications

• Ability to lead by example and provide excellent service.
• Keen eye for detail ensuring quality standards.
• Strong team spirit and positive attitude.

Responsibilities

• Lead the team to ensure smooth shifts and happy customers.
• Deputise for management and resolve issues.
• Maintain a clean and safe bar environment.

Skills

Customer Service

Team Leadership

Attention to Detail

Adaptability

Positive Attitude

Job description

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Job Description

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure the team maintains high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, ensuring everything runs efficiently.
• Maintain a safe, legal, and clean bar environment, addressing issues promptly and safely.

What you’ll bring…

• A keen eye for detail, ensuring every pint is poured perfectly.
• Lead by example in providing excellent service and making customers feel welcome.
• Ability to think quickly and adapt to challenges during busy shifts.
• A positive attitude and strong team spirit.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contributions, and:

• Opportunities for career progression across our well-known brands – as a top apprenticeship provider, we offer training and development at all levels.
• 33% discount for you and 15% for loved ones on all our brands – enjoy your favourite food and drinks at a discount.
• Free employee assistance program – support for mental health, well-being, financial, and legal matters.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels – enjoy a weekend away affordably.
• Refer a friend – earn up to £1,500 when they are successfully placed.
• Wagestream – access your wages before payday for life's needs.
• Retail discounts – up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.