Team Leader

Greene King; Callander; On-site; GBP 25,000 - 30,000; Full time

Job summary

Greene King recrute un Team Leader pour diriger une équipe dynamique dans l'hôtellerie. Vous serez en charge d'assurer un service client exceptionnel, tout en encadrant l'équipe d'une manière qui favorise le succès. Cette fonction clé inclut de s'assurer que tout fonctionne parfaitement pendant les services, tout en étant un modèle pour vos collègues.

Benefits

Réduction de 33% pour vous et 15% pour vos proches

Programme d'assistance aux employés

Réduction de 50% dans les hôtels et auberges Greene King

Accès à votre salaire avant la paie

Référer un ami avec prime jusqu'à £1,500

Réductions en magasin jusqu'à 30% chez Superdrug

Qualifications

• Capacités à fournir une expérience client mémorable.
• Capacité à déléguer et résoudre des problèmes.
• Compétences pour organiser et coordonner les équipes.

Responsibilities

• Diriger l'équipe pour assurer un service fluide pendant un service.
• S'assurer que le bar est sécurisé et propre à tout moment.

Skills

Service client

Détail

Travail en équipe

Adaptabilité

Job description

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As a Team Leader

You’ll lead by example, making sure the team has everything they need so the shift runs like clockwork! You’ll ensure the team maintains high standards and that our customers are kept happy.

Company Description

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

• You’ll receive a competitive salary, pension contribution as well as:
• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.