Team Leader

Caretech Supplies LLC; Bromsgrove; On-site; GBP 35,818,000 - 39,950,000; Full time

Benefits offered by this job

Recommend a friend bonus

28 days holiday

Free DBS check

Blue Light Card

Stakeholder pension

Employee assistance

Awards evening

Employee recognition

Career progression

Qualifications access

Job summary

CareTech is recruiting a Team Leader for our Bromsgrove service to lead high-quality, person-centred support for young people with learning disabilities, autism and mental health needs. You will work on a rota to cover 37.5 hours per week, delivering individualised plans, building relationships and supporting with daily living skills.

Experience in a Senior or Team Leader role within care and a calm, compassionate approach are essential.

Qualifications

• At least 2 years Experience in a Supported Living or Residential Care Environment
• At least a year in a Senior or Team leader position within care
• Ability to work unsociable hours on a rota basis
• Drivers desirable but not essential
• Good written and verbal communication skills
• Commitment to safeguarding and person-centred practice
• Ability to remain calm under pressure

Responsibilities

• Deliver high-quality, person-centred support in line with individual plans
• Build trusting and professional relationships
• Support individuals during periods of emotional distress
• Follow Positive Behaviour Support (PBS) plans
• Assist with daily living skills and personal care (where required)
• Promote independence, dignity, and wellbeing
• Support with appointments, activities, and community access
• Maintain accurate records and work effectively within a team

Skills

Team leadership

Resilience under pressure

Communication

Relationship building

Safeguarding awareness

Flexible hours

Basic IT skills

Tools

Basic IT skills

Job description

Team Leader

Location: Bromsgrove Worcester
Rate: £13.79 per hour

Permanent | Full-time | 37.5 hours per week (rota-based)

Please note: We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role.

‘Extraordinary Days, Every Day’

At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.

We are recruiting Waking Support Workers to join our service in Bromsgrove, supporting young people with learning disabilities, autism, and mental health needs, including behaviours that may challenge.

We are looking for resilient, compassionate, and proactive individuals who are passionate about making a genuine difference in people’s lives. Whether you are new to care or experienced, this is a fantastic opportunity to build a rewarding, long-term career while truly making an impact.

This is not a traditional care role. We are seeking people who can build positive relationships, remain calm under pressure, and support individuals through some of the most challenging moments in their lives.

About the Service – King George Close

King George Close is a residential care home located in a quiet residential street. The service supports up to five young people with a range of mental health diagnoses, learning disabilities, and/or autistic spectrum conditions.

Our focus is on supporting individuals to develop independence and progress on their personal journey.

About the People We Support

The individuals living at the service may present with:

• Autistic Spectrum Disorder
• Learning disabilities
• Mental health needs
• Emotional dysregulation
• Self-harm behaviours
• Suicidal ideation
• Absconding behaviours
• Complex trauma backgrounds
• Behaviours that challenge services

Our aim is to create a safe, therapeutic, and person-centred environment where individuals can develop emotional regulation, independence, and achieve positive outcomes.

Service User Interests

We actively support individuals to engage in meaningful activities, including:

• Arts and crafts
• Days out (theme parks, meals, social activities, Christmas markets)
• Holidays and short breaks
• Walks in the local community and parks
• Cooking and baking to build life skills

The Role

As a Team Leader, you will:

• Deliver high-quality, person-centred support in line with individual plans
• Build trusting and professional relationships
• Support individuals during periods of emotional distress
• Follow Positive Behaviour Support (PBS) plans
• Assist with daily living skills and personal care (where required)
• Promote independence, dignity, and wellbeing
• Support with appointments, activities, and community access
• Maintain accurate records and work effectively within a team

Who We’re Looking For?

We are seeking individuals who are:

• Caring and patient
• Calm and emotionally resilient
• Compassionate and non-judgemental
• Professional in challenging situations
• Respectful, positive, and resilient
• Confident in setting clear and consistent boundaries
• Team players with a positive attitude
• Strong communicators with basic IT and written skills
• Flexible and reliable

Essential Requirements

• At least 2 years Experience in a Supported Living or Residential Care Environment
• At least a year in a Senior or Team leader position within care
• Ability to work unsociable hours on a rota basis
• Drivers desirable but not essential
• Good written and verbal communication skills
• Commitment to safeguarding and person-centred practice
• Ability to remain calm under pressure

Desirable Requirements

• Experience supporting individuals with autism
• Experience supporting mental health needs
• Experience supporting individuals with self-harm or behaviours that challenge
• Knowledge of Positive Behaviour Support (PBS)
• Enhanced DBS required (paid for by CareTech)

What We Offer

• Recommend A Friend Bonus
• Up to 28 Days Holiday, inclusive of Bank Holidays
• Free DBS Check
• Blue Light Card
• Stakeholder Pension
• Free Employee Assistance Programme
• Annual Employee Awards Evening
• Employee Recognition Schemes
• Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
• CareTech Foundation - Opportunity to apply for family and friend’s grant

Our Values

• Friendly
• Positive
• Innovative
• Empowering
• Person-Centred

About CareTech

Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK. The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs. The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support.

CareTech Community Services are proud to inform you that they are a Disability Confident Leader.

Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.

Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.

Strictly no agencies

Bromsgrove - Team Leader [SYS-28357]