Team Leader

Card Factory; Barnstaple; On-site; GBP 18,000 - 30,000; Part time

Job summary

A leading retailer, Card Factory, is seeking a passionate Team Leader for their Barnstaple store. The role focuses on enhancing customer experiences and operational success, supporting management in achieving commercial goals. With numerous benefits and development opportunities, it's an exciting prospect for enthusiastic candidates.

Benefits

25% colleague discount in-store and online

Financial Wellbeing Support

Seasonal incentive schemes

Access to learning and development resources

Discounts at hundreds of UK retailers

Employee Assistance Programme

Qualifications

• Customer-centric with a drive for excellent service.
• Demonstrates good leadership skills.
• Comfortable reviewing store performance data.

Responsibilities

• Support your Store Manager in achieving commercial goals.
• Lead the store team in the absence of the Store Manager.
• Ensure high standards and exceptional service daily.

Skills

Leadership

Customer Service

Commercial Awareness

Teamwork

Job description

Location: New store opening, Rose Lane, Barnstaple

Contracted Hours Available: 17hrs, fully flexible to include weekends

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.

With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and fostering a team culture centered on customer satisfaction. You will lead the store team in the absence of the Store Manager, ensuring high standards and exceptional service daily.

The Ideal Candidate

• Passionate about celebrating our customers’ life moments.
• Customer-centric with a drive for excellent service.
• Demonstrates good leadership skills.
• Positive, forward-thinking attitude.
• Comfortable reviewing store performance data.
• Commercially minded.
• Engaging and enthusiastic team player.

Package Description

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan to become a true omnichannel retailer, investing heavily in our colleagues and creating opportunities in a fast-paced environment.

We offer a wide range of benefits to support your physical, mental, and financial well-being, including:

• 25% colleague discount in-store and online
• Financial Wellbeing Support (including financial education tools and salary advances)
• Seasonal incentive schemes
• Opportunities to apply for Retail Apprenticeships
• Access to learning and development resources
• Discounts at hundreds of UK retailers
• Employee Assistance Programme for mental, physical, and financial support

This role offers genuine prospects for the right candidate. If you feel this role aligns with your career aspirations, click "apply now".

We reserve the right to close this vacancy early once sufficient applications are received. We recommend applying early to avoid disappointment as applications are reviewed regularly.