Team Leader

Pub & Dining - BRA_203; Banbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-known dining company in Banbury is looking for a Team Leader to ensure smooth operations and high team morale. You will lead the team, provide exceptional customer service, and manage shift-related challenges. Competitive salary, training opportunities, and employee discounts are offered to support your career growth.

Benefits

Competitive salary

Pension contribution

33% discount for team members

50% discount at Greene King Inns

Free employee assistance program

Refer a friend bonus up to £1,500

Wagestream for early access to wages

Retail discounts up to 30%

Qualifications

• Must have a positive can-do attitude and be a team player.
• Role model for great service, ensuring every customer receives a warm welcome.
• Experience in managing or coordinating teams is preferred.

Responsibilities

• Lead by example and ensure the team has everything they need.
• Deputise for management and resolve issues that arise during shifts.
• Maintain high standards and ensure customer satisfaction.

Skills

Attention to detail

Adaptability

Customer service

Teamwork

Job description

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Job Description

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure the team maintains high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs smoothly.
• Ensure the bar is always safe, legal, and clean, and address any issues quickly and safely.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model on giving great service and ensuring every customer receives a warm welcome.
• An ability to think on your feet and adapt to challenges during a busy shift.
• A positive can-do attitude and be a team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution, and:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we offer training and development at every level.
• Discount of 33% for you and 15% for your loved ones on all of our brands – enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – enjoy a weekend away without breaking the bank.
• Refer a friend – when they are placed, you could earn up to £1,500!
• Wagestream – access your wages before payday for life's unexpected expenses.
• Retail discounts – up to 30% off at Superdrug, exclusive discounts with Three Mobile, and more…