Team Leader

Greene King; Alton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Alton is seeking a Team Leader to ensure the smooth running of shifts while maintaining high standards. You will lead by example, focusing on customer satisfaction and team coordination. Ideal candidates will have strong leadership qualities and a keen eye for detail. Competitive salary, discounts, and other benefits offered.

Benefits

Competitive salary

33% discount on brands

50% discount at Greene King Inns

Referral bonus

Wagestream for early wage access

Retail discounts up to 30%

Qualifications

• Provide customers with a heartfelt and memorable experience every visit.
• Deputise for management and resolve issues in their absence.
• Organise and coordinate the team during busy shifts to ensure smooth operations.
• Maintain a safe, legal, and clean bar environment.

Responsibilities

• Lead the team by example to ensure high standards.
• Ensure customer satisfaction and support team members.

Skills

Leadership qualities

Attention to detail

Customer service

Ability to adapt

Job description

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Role: Team Leader

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure the team maintains high standards and that our customers are kept happy.

Company Description

We’re called Venture Hotels for a reason: We’re pioneers! As Greene King’s ventures arm, we thrive on originality and push boundaries. Our team sees every day as an opportunity to go beyond the ordinary, creating hotels with a unique sense of place that locals can be proud of.

Additional Information

We value our team’s hard work, which is why we offer:

• A competitive salary, pension contributions, and opportunities for career progression across our well-known brands.
• 33% discount for you and 15% for loved ones on all our brands, so you can enjoy your favorite food and drinks at a discount.
• Free employee assistance program providing mental health, well-being, financial, and legal support.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels, perfect for a weekend getaway.
• Referral bonus: Earn up to £1,500 when you refer a friend who is successfully hired.
• Wagestream: Access your wages before payday for life's unexpected expenses.
• Retail discounts: Up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience every visit.
• Deputise for management and resolve issues in their absence.
• Organise and coordinate the team during busy shifts to ensure smooth operations.
• Maintain a safe, legal, and clean bar environment, addressing issues promptly and safely.

What you’ll bring…

• A keen eye for detail, ensuring every pint is poured perfectly.
• Leadership qualities to set an example in service and hospitality.
• Ability to think quickly and adapt to challenges during busy shifts.
• A positive attitude and team spirit.